Marine Leisure Claims Specialist

Benefact Group

. Oversee the Marine Leisure claims portfolio, ensuring performance aligns with KPIs, business strategy, and a consistent, compliant claims philosophy .

Posted 9/15/2026full-timeGloucester • United KingdomMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong technical knowledge of Marine Insurance, including Hull, Machinery, and Equipment claims management, while ensuring compliance with regulatory requirements and governance standards. Capable of delivering data-led insights and managing complex claims through effective stakeholder collaboration and relationship building.

Highest-signal resume keywords

Marine Insurance ExpertiseClaims ManagementRegulatory ComplianceAnalytical SkillsNegotiation Skills

ATS Keywords

Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Claims Portfolio ManagementLoss AssessmentFraud IdentificationDelegated Authority OversightAudit AnalysisProject ManagementData AnalysisTechnical MentoringClaims Proposition DevelopmentMaritime Law Knowledge

Soft Skills

Relationship BuildingCommunication SkillsStakeholder InfluenceAdaptabilityMentoring

Certifications & Qualifications

DIP CIILMA Certificate (Claims)MTA Certificate (Claims)

Industry Keywords

Marine Leisure ClaimsHull ClaimsThird-Party LiabilityMGA GovernanceClaims PhilosophyLoss RatiosEmerging RisksMarket ForumsClaims AcademyRegulatory Requirements

About the role

Key responsibilities & impact

Oversee the Marine Leisure claims portfolio, ensuring performance aligns with KPIs, business strategy, and a consistent, compliant claims philosophy
Deliver portfolio analysis and management information, identifying trends, loss ratios, and emerging risks to support data-led decision making and senior leadership insight
Manage complex and major losses across Hull, Machinery and Equipment, Salvage, and Third-Party Liability claims from FNOL to settlement
Direct investigations with surveyors, loss adjusters, forensic specialists, legal counsel, and brokers
Ensure accurate coverage and liability assessment and lead negotiations
Maintain accurate reserving, monitor development, and adjust proactively
Identify fraud, subrogation, and recovery opportunities
Oversee delegated claims authority arrangements, due diligence, audits, governance, and service standards
Maintain partnerships with MGA stakeholders through frameworks, reporting protocols, and performance oversight
Analyse audit outcomes and implement corrective actions
Serve as the primary technical referral point for Marine claims
Support capability development across internal teams
Build relationships with MGAs, brokers, customers, and external experts
Collaborate with Underwriting, Pricing, and Reserving and represent the business in market forums
Ensure regulatory and internal governance compliance
Manage complaints, escalate risks, mentor junior handlers, and contribute to Claims Academy training materials

Requirements

What you’ll need

DIP CII qualified (or progressing towards completion), or LMA Certificate (Claims), or MTA Certificate (Claims), or equivalent qualification
Previous hull, cargo, liability and Protection and Indemnity (P&I) experience, preferably including complex and major losses
Strong technical knowledge of marine insurance, vessel operations, maritime law, and claims principles
Experience in delegated authority oversight, audits, and governance
Strong analytical, negotiation, and communication skills
Ability to influence stakeholders
Ability to manage multiple priorities and adapt to change
Ability to act as a technical mentor
Strong relationship-building skills
Solid understanding of regulatory requirements
Experience launching or managing new claims propositions or products
Familiarity with MGA governance and oversight frameworks
Project management experience
Experience in both company market and Lloyd’s environments

Benefits

Comp & perks

Collaborative and inclusive culture committed to making a difference and building a more sustainable future
Career and development opportunities
Personal development opportunities
Inclusive culture and environment where people feel valued and respected
Additional recruitment-process support available
Profits go to charity and good causes