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Benefex

Customer Support Representative

Benefex

. Review and process incoming receipts, with a particular focus on wellbeing allowance receipts .

Posted 10/23/2026full-timeStockholm • SwedenMid-LevelSeniorWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong attention to detail and reliability in handling high volumes of receipts and administrative tasks. Proficient in written communication and collaboration, with the ability to navigate various digital systems effectively.

Highest-signal resume keywords
Attention To DetailReceipt Handling ExperienceSwedish Language SkillsDigital System ProficiencyCustomer Service Experience

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills
Receipt ProcessingAdministrative TasksHigh-Volume Task ManagementEmail CommunicationData Entry
Soft Skills
ReliabilityCollaborationProfessionalismStructured ApproachEfficiency
Tools & Technologies
Case Management SystemsCustomer Portals
Industry Keywords
Wellbeing AllowancesCustomer ServiceRetailHospitalitySupport

About the role

Key responsibilities & impact
  • Review and process incoming receipts, with a particular focus on wellbeing allowance receipts
  • Handle a higher volume of receipts during the November and December peak period
  • Ensure receipts are handled accurately and in line with relevant processes
  • Follow up by email when additional information or clarification is required
  • Respond clearly and professionally to questions relating to receipt handling
  • Work efficiently and systematically to help the team manage incoming volumes
  • Collaborate with colleagues when a case requires additional support or escalation

Requirements

What you’ll need
  • Swedish citizenship or permanent residence permit in Sweden is required for this role
  • Some previous work experience in administration, customer service, retail, hospitality, support or another environment where reliability and attention to detail are important
  • A structured and accurate approach, with the ability to work efficiently when handling repetitive or high-volume tasks
  • Good general digital confidence and the ability to learn and work across different systems
  • Swedish language skills sufficient to read and understand emails and written information
  • Some ability to communicate in Swedish; fluency in spoken Swedish is not required
  • Good written communication skills and a professional, helpful approach when responding to questions by email
  • A reliable and collaborative working style
  • Availability to start as soon as possible and work until 28 February 2027
  • Bonus: Previous experience handling receipts, expenses, wellbeing allowances or similar administrative tasks
  • Bonus: Experience working with high volumes of cases or transactions
  • Bonus: Experience using case management, customer portal or similar digital systems

Benefits

Comp & perks
  • ITP1 pension
  • Access to Lifeplan, a leading financial advisory service offering personalised pension and financial guidance
  • Collective agreement
  • Access to our comprehensive benefits portal
  • Generous wellness allowance
  • 25 vacation days per year
  • Referral bonuses & overtime compensation
  • Enhanced parental pay
  • Volunteer Days – two paid days annually to give back to the community