Implementation Consultant

Benefex

. Configure, build, and test platform functionality in line with customer requirements and delivery standards .

Posted 10/19/2026full-timeSouthampton • United KingdomMid-LevelSenior💰 £27,500 - £35,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in implementing SaaS products, configuring software solutions, and supporting system testing and user acceptance testing. Strong focus on high-quality documentation, effective communication, and collaboration with cross-functional teams.

Highest-signal resume keywords

SaaS Implementation ExperienceSoftware ConfigurationSystem Testing SupportUser Acceptance TestingDocumentation Creation

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Software ConfigurationSystem TestingUser Acceptance TestingImplementation DocumentationDefect Resolution

Soft Skills

Attention To DetailOrganisational SkillsCommunication SkillsCollaboration SkillsCustomer-Focused Approach

Industry Keywords

Implementation ConsultantConfiguration ConsultantDelivery MethodologiesCustomer ReadinessGo-Live Preparation

About the role

Key responsibilities & impact

Configure, build, and test platform functionality in line with customer requirements and delivery standards
Collaborate with Solution Consultants to ensure requirements are understood and technically achievable
Support testing activities, defect resolution, and customer readiness throughout the implementation lifecycle
Create and maintain implementation documentation and customer knowledge articles
Manage workload effectively, communicate progress, and escalate risks or blockers
Work with Solution Consultants, Solution Architects, QA specialists, and Project Managers across customer projects
Help customers prepare for go-live

Requirements

What you’ll need

Experience implementing SaaS products in an Implementation Consultant, Configuration Consultant, or similar delivery-focused role
Experience configuring software solutions against business requirements and following defined delivery methodologies
Strong attention to detail and ability to produce high-quality configuration, testing, and documentation outputs
Experience supporting system testing and user acceptance testing, including defect investigation and resolution
Excellent organisational, communication, and collaboration skills
Proactive and customer-focused approach
Must be based in the UK
Visa sponsorship is not available

Benefits

Comp & perks

Flexible work – choose a working setup that works for you; initially 2 days per week in the office, with potential to flex in future
Full access to comprehensive benefits package, including discounts from hundreds of high street brands
Salary sacrifice schemes across Finance, Health, Tech, and more
25 days holiday plus local bank holidays
Birthday off
Two half day wellbeing days
Healthcare cash plan
Employee Assistance Plan with 24/7, 365-day support
Income Protection (75%)
Life assurance (4x salary)
Referral bonuses
Enhanced parental leave package: 26 weeks fully paid maternity leave and 4 weeks fully paid paternity leave
Work from Anywhere policy for 90 days
Buy and Sell scheme for holidays
£50 monthly allowance via Benifex card