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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates strong commercial ownership and strategic account management capabilities, with a focus on customer retention, upselling, and cross-selling within B2B environments. Proficient in stakeholder management and collaboration across diverse teams to drive sustainable growth and value realization.
Highest-signal resume keywords
B2B Sales ExperienceAccount ManagementStakeholder ManagementCommercial MindsetFluency in Swedish and English
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Customer RetentionRenewals ManagementUpsellingCross-SellingRevenue ForecastingStrategic Account PlanningNegotiation SkillsPortfolio ManagementSales Cycle ManagementBusiness Development
Soft Skills
Relationship BuildingCollaborationCredibility with Senior Decision-MakersCommunication SkillsProblem-Solving
Certifications & Qualifications
University Degree or Relevant Higher Education
Industry Keywords
HR TechnologyCompensation & BenefitsSaaSCustomer SuccessNew Business Sales
About the role
Key responsibilities & impact- Take full commercial ownership of a portfolio of approximately 30 to 40 established Nordic customers
- Develop and execute strategic account plans to strengthen customer retention, increase account value and support sustainable growth
- Lead customer renewals and secure commercially strong, mutually beneficial agreements
- Identify and convert upsell, cross-sell and expansion opportunities across Benifex’s products and services
- Build relationships with senior decision-makers and manage complex stakeholder groups across customer organisations
- Lead commercial conversations and negotiations with sales cycles ranging from a few weeks to up to a year
- Collaborate with Customer Success Managers, the Nordic New Business team, the wider sales organisation and legal team
- Maintain commercial oversight of opportunities, risks, renewals and revenue forecasts
- Share account-management insights and effective practices with the wider commercial team
- Partner with a dedicated Customer Success Manager, who leads adoption, value realisation and platform best practice, while retaining accountability for the overall commercial relationship
Requirements
What you’ll need- 5+ years of relevant experience in B2B sales, account management or business development
- Proven track record of managing and growing a portfolio of existing customers
- Demonstrated success delivering renewals, upsell and cross-sell opportunities within existing customer portfolios
- Strong stakeholder-management skills and ability to build credibility with senior decision-makers
- Commercial mindset and ability to identify, develop and close opportunities within existing customer relationships
- Confidence working collaboratively across Customer Success, new business sales and international teams
- Ability to understand customers’ wider organisational structures and identify opportunities across business units or geographies
- Professional fluency in Swedish and English
- Experience within HR technology, Compensation & Benefits, or SaaS is a bonus
- University degree or other relevant higher education is a bonus
- Experience of new business sales as well as strategic account management is a bonus
Benefits
Comp & perks- A hybrid working model
- ITP1 pension
- Lifeplan financial advisory service for maximizing pension savings
- Collective agreement
- Access to a comprehensive benefits portal
- Generous wellness allowance
- 30 vacation days per year
- Referral bonuses
- Enhanced parental pay
- Two paid Volunteer Days annually
- Sunday Times Best Place to Work 2025 and Best Large Tech Company to Work for 2025