Credit Analyst

Benjamin Moore

. Act as a liaison between customers, the Credit Manager, and Cash Apps .

Posted 9/17/2026full-timeAurora • Colorado • United StatesMid-LevelSenior💰 $72,000 - $92,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in credit management, collections, and dispute resolution, with advanced proficiency in Microsoft Excel and experience in SAP and OnBase Document Imaging. Strong communication skills and the ability to maintain effective customer relationships are essential.

Highest-signal resume keywords

Credit ManagementDispute ResolutionMicrosoft ExcelSAPCustomer Relationship Management

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Credit ManagementCollectionsAccounts PayableCash ApplicationsDispute ResolutionReconciliationInvoice ReportingVLOOKUPPivot TablesEDI

Soft Skills

Effective CommunicationCustomer ServiceAttention to DetailAdaptabilityTeam Collaboration

Tools & Technologies

SAPOnBase Document ImagingVertex

Industry Keywords

Credit OperationsCash ManagementRetailer PortalsChargebacksResale Certificates

About the role

Key responsibilities & impact

Act as a liaison between customers, the Credit Manager, and Cash Apps
Perform complex reconciliations and research exceptions
Determine corrective actions to resolve disputes, chargebacks, and unapplied cash
Provide customer service and counsel customers regarding statements, invoices, credit/debit memos, retailer portals, payments, and related matters
Collect resale certificates and ensure proper setup through Vertex
Release ACE and DIB orders through their respective websites
Create and distribute month-end reports with the Credit Operations Manager
Assist with analysis and new IT projects, including testing and reporting
Perform weekly reconciliation and report invoice status via EDI to buying groups
Collaborate cross-functionally with IT and other teams
Maintain day-to-day team issues, including vacation schedules and coverage

Requirements

What you’ll need

5+ years of work experience in credit, collections, accounts payable, cash applications, accounting, or dispute resolution
B.A. or B.S. in Business Related Field preferred or equivalent work experience
Advanced knowledge of Microsoft Excel, including pivot tables and VLOOKUP
Preferred system skills: SAP and OnBase Document Imaging
Ability to communicate openly and honestly with colleagues and customers
Ability to work in a rapidly evolving environment and quickly grasp new concepts
Ability to establish and maintain effective customer relationships
Excellent written and verbal communication skills with a high degree of accuracy and attention to detail
Ability to comply with information confidentiality requirements
Minimal travel as needed

Benefits

Comp & perks

Student Loan Repayment Assistance Program for eligible active employees who graduated from an accredited post-secondary educational institution
Equal-opportunity, inclusive workplace culture
Minimal travel