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Associate Director, AI Product Engineer – Financial Institution Operations & Technology
Berkeley Research Group (BRG). Define what each product must get right, how errors could affect customers or operations, and what evidence is needed before use .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in AI evaluation, including test design, scoring, and failure investigation, while ensuring output accuracy and compliance with sensitive data controls. Strong ability to communicate findings and mentor colleagues in a collaborative environment.
Highest-signal resume keywords
AI Evaluation OwnershipPython ProgrammingAutomated Test Software DevelopmentFinancial Services ExperienceStrong Communication Skills
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Test DesignScoringFailure InvestigationData Source ConnectionError Rate InterpretationOutput Accuracy MeasurementAutomated Scoring VerificationSample SelectionControl ImplementationRepeatable Results Documentation
Soft Skills
TeamworkMentoringCommunicationClient InteractionCoaching
Industry Keywords
Financial ServicesRegulated EnvironmentAI ProductsSensitive Data ControlsConsulting Experience
Tech Stack
Tools & technologiesPython
About the role
Key responsibilities & impact- Define what each product must get right, how errors could affect customers or operations, and what evidence is needed before use
- Build reusable software that runs tests, scores results, and compares versions
- Work with engineers to reproduce failures, identify causes, and verify fixes
- Contribute product code to improve accuracy and control
- Set pass criteria and scoring rules with business and risk teams
- Maintain representative test cases, including incomplete records and rare, high-impact errors
- Measure factual accuracy, missing information, incorrect additions, and support from cited sources
- Check automated scoring against expert review
- Compare product versions on the same tests and report results by task and error severity
- Verify extracted facts against original records, including amounts, dates, totals, and citation support
- Test when the product should answer, request clarification, or refer work to a person
- Test for invented facts, unsupported recommendations, unfair outcomes, sensitive-information disclosure, and safeguard circumvention
- Protect client data, restrict access and permitted actions, and use only approved services
- Document repeatable test results, unresolved failures, and limitations
- Recommend release, restricted use, or further development and support independent review and client approvals
- Sample live outputs, track error rates and user corrections, and trigger investigation or suspension when quality falls below agreed standards
- Explain findings, coach colleagues, develop reusable tests and controls, and support proposals, technical estimates, and recruiting
Requirements
What you’ll need- Minimum 5 years of working experience, including a minimum of 1 year of experience in AI evaluation
- Demonstrated ownership of AI evaluations that informed real release decisions, including test design, expert-reviewed answers, scoring, and failure investigation
- Strong Python skills and experience building automated test software, connecting data sources, and recording repeatable results across product versions
- Ability to select representative samples, interpret error rates and uncertainty, and distinguish genuine improvement from weak tests or inconsistent scoring
- Experience building or improving AI products used in operations, with practical controls for sensitive data, output accuracy, and human review
- Experience in financial services or another regulated environment, with ability to translate business requirements into practical tests and controls
- Strong communication and teamwork skills, ability to mentor colleagues, and willingness to travel to client sites as needed
- Preferred: banking experience in lending, payments, servicing, collections, or default operations
- Preferred: experience independently evaluating AI products, checking automated scoring against expert judgment, or testing security and fairness in financial institutions
- Preferred: experience evaluating document review, summaries, information search, or automated workflows, including comparisons across AI services and conventional software
- Preferred: consulting or product delivery experience, including client discovery, implementation planning, and user adoption
- Candidates must be able to verify their legal right to work in the United States without employer sponsorship now or in the future
Benefits
Comp & perks- Equal opportunity employment
- Reasonable accommodation for essential job functions
- Travel opportunities to client sites as needed