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Associate Director / Senior Managing Consultant Pod Lead – Financial Services Operations & Technology
Berkeley Research Group (BRG). Own client pursuits, proposals, scope, pricing, and delivery plans .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in managing consulting engagements, leading multidisciplinary teams, and ensuring successful delivery of complex transformation programs in regulated financial institutions. Proficient in client relationship management, operational controls, and the responsible use of AI-enabled solutions.
Highest-signal resume keywords
Consulting Engagement ManagementMultidisciplinary Team LeadershipFinancial Services ExperienceAgile Delivery MethodologiesAI-Enabled Solutions Expertise
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Client Pursuit ManagementScope and Pricing DevelopmentBacklog PrioritizationQuality AssuranceRisk and Compliance ManagementTransformation Program LeadershipBusiness DevelopmentImplementation AccountabilityOperational ControlsEngagement Economics
Soft Skills
Strong Communication SkillsCuriosity About AICoaching and MentoringStakeholder EngagementProblem-Solving
Tools & Technologies
AI ToolsClaudeChatGPTAPIsIntegrations
Industry Keywords
Consumer LendingCommercial LendingPaymentsRetail BankingRegulated Financial Institutions
About the role
Key responsibilities & impact- Own client pursuits, proposals, scope, pricing, and delivery plans
- Translate business problems into outcomes, success measures, and implementation commitments
- Lead discovery and solution shaping with client stakeholders, analysts, and technical leads
- Assemble and mobilize multidisciplinary pods and secure internal talent and specialist resources
- Own backlog priorities and lead planning, demonstrations, and iterative feedback
- Manage delivery across discovery, requirements, build, testing, and release
- Track scope, milestones, staffing, budget, and engagement economics
- Manage changes, resolve impediments, and escalate risks with recommendations
- Build senior client relationships and lead engagement governance
- Ensure quality assurance, operational controls, risk and compliance input, and human oversight of AI-enabled workflows
- Lead business readiness, adoption, training, and handover
- Oversee concurrent engagements or pods and support client relationship and practice growth
- Set pod direction and cadence, delegate workstream ownership, review deliverables, and coach colleagues
- Promote responsible use of approved AI tools and protect client information
- Develop delivery talent, support recruiting, capture reusable assets, and contribute to offerings, proposals, thought leadership, and continuous improvement
Requirements
What you’ll need- Minimum of 10 years of prior applicable work experience for Associate Director consideration, or minimum of 7 years for Senior Managing Consultant consideration
- Experience owning consulting engagements and supporting business development, including scoping work, leading delivery teams, and managing client expectations and engagement economics
- Ability to lead multidisciplinary business and technology teams through implementation with clear workstream ownership and accountability for outcomes
- Relevant financial services experience in consumer lending, commercial lending, or payments
- Experience leading complex transformation programs in regulated financial institutions
- Ability to work across business, operations, technology, legal, compliance, and risk
- Strong written and verbal communication skills
- Curiosity about AI-enabled delivery and willingness to use approved tools responsibly
- Ability to travel to client sites as needed
- Candidates must verify legal right to work in the United States without employer sponsorship now or in the future
- Preferred: deep retail banking, consumer lending, or credit card experience
- Preferred: agile, product-oriented, or pod-based delivery experience
- Preferred: technical fluency in applications, data flows, APIs, integrations, and AI-enabled solutions
- Preferred: experience using Claude or ChatGPT, or leading AI-enabled workflows, automation, or digital solutions