Product Success Analyst

Berkeley Research Group (BRG)

. Serve as a point of contact for clients, providing guidance on product trends, industry approaches, user adoption, and feedback .

Posted 10/26/2026full-timeRemote • United StatesJunior💰 $90,000 - $115,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates strong analytical and problem-solving capabilities while effectively managing client relationships and providing actionable feedback to enhance product development and user experience. Possesses a solid understanding of business principles and product functionality to support continuous improvement initiatives.

Highest-signal resume keywords

Client Relationship ManagementProduct KnowledgeData AnalysisStrong Communication SkillsProblem-Solving Skills

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Data AnalysisProduct DevelopmentBusiness UnderstandingFinance KnowledgeStatistics Knowledge

Soft Skills

Strong Communication SkillsProblem-Solving SkillsAdaptabilityAnalytical MindsetCollaboration

Certifications & Qualifications

Bachelor's Degree or Equivalent

Industry Keywords

User AdoptionProduct TrendsClient PoliciesFeedback AnalysisContinuous Improvement

About the role

Key responsibilities & impact

Serve as a point of contact for clients, providing guidance on product trends, industry approaches, user adoption, and feedback
Address user inquiries and promote understanding of product capabilities
Develop and maintain in-depth knowledge of product functionality across the product portfolio and client policies
Gather, analyze, and interpret client and user feedback and product usage trends
Identify opportunities, surface emerging concerns, and inform business decisions
Partner with internal teams to communicate feedback, share insights, and support continuous product improvement
Anticipate product and engagement challenges
Develop proactive recommendations and actionable feedback to improve client and user experience and support product development

Requirements

What you’ll need

Bachelor's degree or equivalent
Undergraduate-level understanding of business, finance, accounting, statistics, product development, or data analysis
1-3 years of relevant experience
Strong communication skills
Strong problem-solving and investigative skills
Adaptable
Analytical / Curious
Proactive
Strong relationship management skills
Collaborative
Must be able to submit verification of legal right to work in the United States without company sponsorship