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Senior Managing Consultant – Business & Technology Analyst, Financial Institution Operations & Technology
Berkeley Research Group (BRG). Lead discovery with client stakeholders to clarify business problems, user needs, operational constraints, and technology or AI-enabled improvement opportunities .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in business transformation and technology analysis, with a strong focus on translating business needs into actionable requirements and process models. Proven ability to lead multidisciplinary teams, facilitate stakeholder engagement, and implement AI-enabled workflows effectively.
Highest-signal resume keywords
Business TransformationAgile DeliveryProcess ModelingStakeholder EngagementAI Tool Implementation
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Business AnalysisRequirements GatheringUser Story DevelopmentData AnalysisProcess MappingAcceptance Criteria DefinitionRisk AssessmentChange ManagementTechnical FluencySQL
Soft Skills
Analytical SkillsVerbal CommunicationWritten CommunicationFacilitation SkillsInfluencing Skills
Tools & Technologies
JiraAzure DevOpsLow-Code ToolsAI ToolsData Flows
Industry Keywords
Financial ServicesConsumer LendingCommercial LendingPaymentsRegulated Environments
Tech Stack
Tools & technologiesAzureSQL
About the role
Key responsibilities & impact- Lead discovery with client stakeholders to clarify business problems, user needs, operational constraints, and technology or AI-enabled improvement opportunities
- Assess current-state processes, systems, and data
- Design future-state workflows and operating-model changes
- Translate findings into user stories, functional and nonfunctional requirements, business rules, process maps, and acceptance criteria
- Partner with technical architects and AI/data engineers on requirements, data and integration needs, feasibility, trade-offs, and development resolution
- Help refine and sequence the backlog by business value, dependencies, risk, and readiness
- Support sprint planning, demonstrations, and feedback-driven iteration
- Define success measures and baseline performance with clients
- Use data, stakeholder feedback, and executive communications to show progress and evaluate business impact
- Coordinate day-to-day workstream delivery, actions, dependencies, risks, and decisions
- Prepare and review client deliverables, analysis, and stakeholder updates
- Coordinate test scenarios, user acceptance testing, defect resolution, and evaluation of AI-enabled workflows
- Support implementation and adoption through business readiness, training, operating procedures, and handover
- Work directly with client business and technology teams and collaborate with pod colleagues
- Own the quality and traceability of business analysis
- Validate approved AI-tool outputs and protect client information
- Coach colleagues, capture reusable assets and lessons learned, and contribute to proposals, offerings, recruiting, and thought leadership
Requirements
What you’ll need- Minimum 5 years of relevant experience for Managing Consultant
- Minimum 7 years of relevant experience for Senior Managing Consultant
- Relevant experience in business transformation, business or technology analysis, or implementation
- Experience leading workstreams
- Experience leading business or technology analysis for complex transformation or implementation work
- Hands-on responsibility from discovery and requirements through implementation
- Ability to translate ambiguous business needs into process models, user stories, requirements, and acceptance criteria
- Experience working in agile or multidisciplinary delivery teams
- Ability to collaborate across business, operations, technology, risk, and compliance
- Ability to surface dependencies, controls, and delivery risks
- Strong analytical, written, and verbal communication skills
- Ability to facilitate workshops and influence senior stakeholders
- Curiosity about AI-enabled delivery and willingness to use approved tools responsibly
- Ability to travel to client sites as needed
- Candidates must verify legal right to work in the United States without employer sponsorship now or in the future
- Preferred: consulting-firm experience delivering transformation or technology-enabled change, preferably for financial institutions
- Preferred: relevant financial services experience in consumer lending, commercial lending, or payments
- Preferred: experience with mortgage, credit card, personal loan, or auto lending, including servicing, collections, and default
- Preferred: experience applying AI tools such as Claude or ChatGPT to analysis or delivery
- Preferred: experience implementing AI-enabled workflows, automation, or digital solutions
- Preferred: technical fluency in applications, data flows, APIs, and system integrations
- Preferred: experience with data analysis or SQL
- Preferred: experience with process modeling, prototyping, or low-code tools
- Preferred: experience with Jira or Azure DevOps
- Preferred: experience with regulated environments, operational controls, change management, or regulatory remediation
Benefits
Comp & perks- Ability to travel to client sites as needed
- Approved AI tools for research, analysis, requirements development, and delivery documentation
- Coaching and professional development opportunities
- Equal opportunity employment and reasonable accommodation