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Claims Director – Workers' Compensation
Berkshire Hathaway GUARD Insurance Companies. Lead and develop Workers’ Compensation claims managers and professionals across multiple jurisdictions .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates extensive expertise in Workers’ Compensation claims management, including litigation, medical management, and compliance. Proven ability to lead teams, drive operational performance, and enhance financial outcomes across multiple jurisdictions.
Highest-signal resume keywords
Workers’ Compensation Claims ManagementPeople LeadershipLitigation OversightMedicare ComplianceClaims Quality Improvement
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Claims ManagementMedical ManagementDisability ManagementLitigationReservingSettlementSubrogationOperational Performance MonitoringFinancial AnalysisTrend Identification
Soft Skills
LeadershipCommunicationAnalytical SkillsDecision-MakingRelationship Building
Certifications & Qualifications
Active Adjuster License
Industry Keywords
Workers’ CompensationInsurance CarrierMulti-Jurisdictional EnvironmentContinuous ImprovementTalent Development
About the role
Key responsibilities & impact- Lead and develop Workers’ Compensation claims managers and professionals across multiple jurisdictions
- Provide strategic oversight of complex, catastrophic, and high-exposure claims
- Drive strategies around compensability, medical management, litigation, reserving, Medicare compliance, settlement, and recovery
- Monitor claim quality, operational performance, and financial results to identify trends and improvement opportunities
- Partner with legal, medical, compliance, actuarial, finance, SIU, and other key stakeholders
- Build relationships with customers, brokers, and business partners
- Champion talent development, operational consistency, technology, analytics, and continuous improvement
Requirements
What you’ll need- 10+ years of Workers’ Compensation claims experience with an insurance carrier
- 5+ years of progressive people-leadership experience in a multi-jurisdictional environment
- Advanced knowledge of Workers’ Compensation claims, litigation, reserving, medical and disability management, Medicare compliance, settlement, and subrogation
- Proven success leading claims teams and improving quality, compliance, operational, and financial outcomes
- Strong leadership, communication, analytical, and decision-making skills
- Bachelor’s degree or equivalent combination of education and experience
- Advanced degree or professional designation preferred
- Candidates must hold an active adjuster license or be willing and able to obtain and maintain all required state licenses
Benefits
Comp & perks- Hybrid schedule: 2 days remote / 3 days in-office
- Predictable hours (no nights, weekends, or holidays)
- Competitive pay + generous PTO
- Medical, dental & vision starting day one
- Company support for licensing process, including cost, training and compliance with ongoing continuing education requirements