Berkshire Hathaway GUARD Insurance Companies

Claims Specialist

• Manage a portfolio of Employer's Liability claims, with primary responsibility for exposures arising in New York and Illinois
• Handle complex Employer's Liability claims from assignment through closure
• Investigate liability, damages, coverage, and claim exposure
• Evaluate medical records, wage loss documentation, expert reports, and legal pleadings
• Establish appropriate reserves and develop claim resolution strategies
• Direct defense counsel, experts, and other vendors
• Identify risk transfer, indemnification, and additional insured opportunities
• Participate in mediations, settlement conferences, and other resolution proceedings
• Negotiate settlements and manage high-exposure claim outcomes
• Collaborate with underwriting, risk control, insureds, brokers, and internal stakeholders

Senior Claims Adjuster – Employer's Liability

Insurance

• Field inbound sales calls from established strategic partners
• Maintain detailed, accurate records on agency software of all communication
• Provide customer-centric service to all agency clients
• Provide accurate, appropriate answers to client questions regarding coverages, pricing, and insurance options
• Build and maintain excellent relationships with referral partners
• Make outbound sales calls to businesses referred to the agency
• Handle client needs from the initial conversation through binding coverage
• Work closely with strategic partners
• Complete special projects as assigned

Insurance Consultant

Account Manager

• Own and grow the Upstate New York territory by building agency relationships and driving profitable commercial P&C business
• Meet with agency partners, increase submission flow, and shape a high-quality book of business aligned to GUARD’s underwriting appetite
• Increase written premium by expanding submission activity from agency partners
• Build and maintain agency relationships through regular in-person meetings
• Review agency performance and adjust territory approach based on results
• Work with underwriting and distribution leadership to align on guidelines, pricing, and growth plans
• Use agency performance, market trends, and competitor activity data to determine focus areas
• Follow a consistent sales process, tracking activity, pipeline, and results
• Coordinate regularly with underwriting, distribution, and leadership teams

Senior Territory Manager, Upstate New York

Data Analyst

• Partner with Data Product Managers, business leaders, and cross-functional stakeholders to clarify complex business problems, define requirements, establish success measures, and drive data product adoption and business outcomes
• Translate insurance business needs into implementation-ready requirements, including business rules, data definitions, source-to-target mappings, metric logic, acceptance criteria, and data quality standards
• Use advanced SQL to profile data, validate business logic, investigate anomalies, reconcile results, assess data quality, and provide actionable insights
• Own the Power BI development lifecycle, including requirements gathering, solution design, dashboard development, validation, deployment, user adoption, and continuous improvement
• Lead descriptive and diagnostic analytics to identify trends, root causes, opportunities, and risks
• Collaborate with data engineering teams on data models, semantic layer requirements, reusable dimensions, governed metrics, and scalable data structures
• Lead business validation and data product quality reviews with product managers, QA analysts, and stakeholders
• Maintain business definitions, metric definitions, data dictionaries, reporting standards, usage guidance, and decision records
• Support data product rollout and adoption by communicating value, engaging stakeholders, gathering feedback, monitoring utilization, and identifying enhancements
• Serve as a subject matter resource for data analysis, reporting, and business intelligence best practices
• Guide, mentor, and provide technical support to Data Analysts and other team members

Senior Data Analyst

• Manage Workers' Compensation medical-only claims from initial report through resolution
• Determine compensability and ensure timely delivery of benefits
• Coordinate medical treatment and facilitate early return-to-work efforts
• Review and process medical bills for payment
• Serve as a liaison between injured workers, employers, and medical providers
• Provide guidance regarding Workers' Compensation processes and claim management
• Maintain accurate claim documentation and comply with applicable regulations and company procedures

Medical Only Claims Representative

• Manage Workers' Compensation medical-only claims from initial report through resolution
• Determine compensability and ensure timely delivery of benefits
• Coordinate medical treatment and facilitate early return-to-work efforts
• Review and process medical bills for payment
• Serve as a liaison between injured workers, employers, and medical providers
• Provide guidance regarding Workers' Compensation processes and claim management
• Maintain accurate claim documentation and comply with applicable regulations and company procedures
• Provide timely service to injured workers, employers, and medical providers
• Communicate, coordinate, and administer Workers' Compensation claims

• Develop and execute territory plans designed to achieve agency growth, profitability, and retention objectives
• Build strong relationships with agency partners through regular agency visits, training, and business planning discussions
• Identify and pursue growth opportunities within assigned agencies and markets
• Analyze agency performance, market trends, and competitive intelligence to support territory decisions
• Collaborate closely with underwriting and internal business partners to drive profitable growth
• Serve as a trusted resource to agency partners and provide consultative support on business development opportunities
• Represent the company at industry, agency, and marketplace events
• Support agency development initiatives and contribute to distribution strategy within the territory
• Increase written premium by expanding submission activity from agency partners
• Build and maintain agency relationships through regular in-person meetings
• Review agency performance and adjust territory approach based on results
• Work with underwriting and distribution leadership to align on guidelines, pricing, and growth plans
• Use agency performance, market trends, and competitor activity to determine where to focus time and effort
• Follow a consistent sales process, tracking activity, pipeline, and results

Territory Manager, Senior Territory Manager

Overview

Good Things Start Here.

Good things are happening at Berkshire Hathaway GUARD Insurance Companies—an A+ (Superior) rated, nationwide Property & Casualty insurer backed by Berkshire Hathaway. With supportive leadership, collaborative teams, and opportunities to grow, GUARD is a place where people build meaningful, long‑term careers.

Good Things You Can Count On.

- Hybrid schedule: 2 days remote / 3 in‑office

- Predictable hours (no nights, weekends, or holidays)

- Competitive pay + generous PTO

- Medical, dental & vision starting day one

- 401(k), tuition reimbursement & longevity bonuses

Responsibilities

The Medical Claims Representative manages Workers' Compensation medical-only claims while providing timely service to injured workers, employers, and medical providers. This role is responsible for the communication, coordination and administration of Workers’ Compensation claims.

- Manage Workers' Compensation medical-only claims from initial report through resolution.

- Determine compensability and ensure timely delivery of benefits.

- Coordinate medical treatment and facilitate early return-to-work efforts.

- Review and process medical bills for payment.

- Serve as a liaison between injured workers, employers, and medical providers.

- Provide guidance regarding Workers' Compensation processes and claim management.

- Maintain accurate claim documentation and comply with applicable regulations and company procedures.

Qualifications

Candidate must have:

- Proficiency with Microsoft Office applications and other business technologies

- Strong communication, organizational, and customer service skills

- Ability to understand and apply medical and legal terminology related to Workers' Compensation claims

- Strong attention to detail 

- Ability to learn new technology and systems

- High School Diploma/GED required; additional education or relevant claims experience is a plus

- Licensing Requirement: Candidates must hold an active adjuster license or be willing and able to obtain and maintain all required state licenses. The company will support the licensing process, including cost, training and compliance with ongoing continuing education requirements

Interview Integrity Notice: Berkshire Hathaway GUARD is committed to a fair and consistent hiring process. Candidates are expected to participate independently in interviews. Unauthorized recording, transcription, AI note-taking, or AI interview assistance tools may not be used during interviews without prior approval.

Workers' Compensation Medical Claims Representative

Overview

Good Things Start Here.

Good things are happening at Berkshire Hathaway GUARD Insurance Companies—an A+ (Superior) rated, nationwide Property & Casualty insurer backed by Berkshire Hathaway. With supportive leadership, collaborative teams, and opportunities to grow, GUARD is a place where people build meaningful, long‑term careers.

Good Things You Can Count On.

- Hybrid schedule: 2 days remote / 3 in‑office

- Predictable hours (no nights, weekends, or holidays)

- Competitive pay + generous PTO

- Medical, dental & vision starting day one

- 401(k), tuition reimbursement & longevity bonuses

Responsibilities

We are seeking a Medical Claims Representative in our Wilkes-Barre, PA office to manage Workers' Compensation medical-only claims while providing timely service to injured workers, employers, and medical providers. This role is responsible for the communication, coordination and administration of Workers’ Compensation claims.

- Manage Workers' Compensation medical-only claims from initial report through resolution.

- Determine compensability and ensure timely delivery of benefits.

- Coordinate medical treatment and facilitate early return-to-work efforts.

- Review and process medical bills for payment.

- Serve as a liaison between injured workers, employers, and medical providers.

- Provide guidance regarding Workers' Compensation processes and claim management.

- Maintain accurate claim documentation and comply with applicable regulations and company procedures.

Qualifications

Candidate must have:

- Proficiency with Microsoft Office applications and other business technologies

- Strong communication, organizational, and customer service skills

- Ability to understand and apply medical and legal terminology related to Workers' Compensation claims

- Strong attention to detail 

- Ability to learn new technology and systems

- High School Diploma/GED required; additional education or relevant claims experience is a plus

- Licensing Requirement: Candidates must hold an active adjuster license or be willing and able to obtain and maintain all required state licenses. The company will support the licensing process, including cost, training and compliance with ongoing continuing education requirements

Interview Integrity Notice: Berkshire Hathaway GUARD is committed to a fair and consistent hiring process. Candidates are expected to participate independently in interviews. Unauthorized recording, transcription, AI note-taking, or AI interview assistance tools may not be used during interviews without prior approval.