RISC Assistant – Underwriting

Berkshire Hathaway GUARD Insurance Companies

. Provide administrative and operational support to the Residual Market Underwriting team .

Posted 10/7/2026full-timeWilkes-Barre • Pennsylvania • United StatesMid-LevelSenior💰 $20 per hourWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates strong organizational skills and attention to detail while providing administrative and operational support in the insurance underwriting process. Capable of managing multiple tasks and deadlines effectively, with a customer-focused mindset and strong communication abilities.

Highest-signal resume keywords

Strong Verbal Communication SkillsStrong Written Communication SkillsMicrosoft Office ProficiencyOrganizational SkillsProblem-Solving Skills

ATS Keywords

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Applicant Tracking System Keywords

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Soft Skills

Attention to DetailCustomer-Focused MindsetAbility to Work IndependentlyCollaboration SkillsProactive Approach

Industry Keywords

Insurance ProcessesUnderwriting SupportLoss Prevention ActivitiesRegulatory ComplianceResearch and Investigative Processes

About the role

Key responsibilities & impact

Provide administrative and operational support to the Residual Market Underwriting team
Support underwriting processes through administrative and operational tasks
Prepare and submit forms, reports, and documentation required by various state insurance bureaus
Assist with policy reviews and underwriting-related research
Manage requests related to loss prevention activities and follow-up actions
Draft and distribute correspondence to agents, policyholders, regulatory agencies, and internal partners
Conduct online research to gather information supporting underwriting decisions
Maintain organized electronic records and documentation
Monitor work queues and manage multiple assignments to meet deadlines
Provide service to internal and external customers
Collaborate with teammates to achieve departmental goals
Learn insurance processes, systems, and compliance requirements through on-the-job training

Requirements

What you’ll need

High school diploma or equivalent required
No prior experience required; training will be provided on the job
Interest in learning research, investigative, and insurance-related processes
Strong verbal and written communication skills
Comfortable using Microsoft Office applications, with the ability to learn new systems and technology
Strong organizational skills and attention to detail
Ability to manage multiple tasks and deadlines in a fast-paced environment
Customer-focused mindset with a commitment to providing excellent service
Ability to work independently while also collaborating effectively with a team
Strong problem-solving skills and a proactive approach to finding solutions
Positive attitude, willingness to learn, and desire for professional growth

Benefits

Comp & perks

Hybrid schedule: 2 days remote / 3 in-office
Predictable hours (no nights, weekends, or holidays)
Competitive pay
Generous PTO
Medical, dental & vision starting day one
401(k)
Tuition reimbursement
Longevity bonuses
On-the-job training
Professional development and career growth opportunities
Collaborative and supportive team environment