Senior Product Operations Manager

Berlitz US

. Coordinate across Group Product Managers and product teams to surface and resolve decisions .

Posted 9/17/2026full-timeRemote • GermanySeniorWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in product management with a focus on platform delivery, regulatory compliance, and cross-team collaboration. Proven ability to lead operational processes, troubleshoot delivery issues, and influence stakeholders effectively.

Highest-signal resume keywords

Product Management ExperienceOperational RigorTechnical FluencyRegulatory Compliance ExperienceIncident Management Setup

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Platform ManagementDelivery CoordinationBug TriageData ProcessingMarketing ManagementCookie Consent ManagementCross-Team WorkflowsTroubleshootingRoadmap OwnershipMulti-Market Product Management

Soft Skills

Excellent CommunicationInfluencing Without AuthorityBias Toward ActionStrong Prioritization Instincts

Tools & Technologies

Internal Support ToolingIncident Management Tools

Industry Keywords

Regulatory RequirementsCompliance GapsFranchise ProductsPartner-Facing ProductsMulti-Tenant Portals

About the role

Key responsibilities & impact

Coordinate across Group Product Managers and product teams to surface and resolve decisions
Lead daily stand-ups and recurring delivery ceremonies with engineering
Partner with engineering leads to troubleshoot and unblock delivery issues
Lead triage for cross-cutting bugs and defects, including identification, prioritization, and ownership assignment
Identify delivery bottlenecks and compliance gaps and implement scalable processes
Own the platform-wide program for country-specific regulatory and functional requirements
Lead consolidation of data processing, marketing, and cookie consent management into a consistent platform framework
Build the platform back office for technical support
Interface with the GTM team
Own roadmap and experience decisions for a global platform product portfolio

Requirements

What you’ll need

6+ years of product management experience, including platform or delivery-focused roles
Proven ability to work across multiple teams and stakeholders to drive decisions quickly in ambiguous or contested situations
Strong operational rigor; comfortable running ceremonies, triage processes, and cross-team workflows
Experience working closely with engineering on troubleshooting and delivery issues
Technical fluency
Experience owning a partner-facing or multi-market product
Sensitivity to regional variation across a large footprint
Excellent communication skills and ability to influence senior stakeholders without direct authority
Bias toward action and strong prioritization instincts
Experience in a platform or infrastructure product role at a multi-market or global company preferred
Background working with legal/compliance teams on regulatory rollouts, especially consent management programs preferred
Experience setting up or scaling incident management, bug triage, or internal support tooling preferred
Experience with franchise, partner, or multi-tenant portal products preferred

Benefits

Comp & perks

Inclusive global workplace with equal opportunity to belong, contribute, and grow
Opportunity to shape the future of a global company undergoing significant transformation
Genuine organizational leverage and visibility into the whole product landscape
Cross-functional credibility preparing for future leadership roles
Opportunity to build greenfield platform capabilities, including centralized consent management