Berlitz US

Product Manager

• Own the website, GEO, and acquisition funnel for Career Professionals and Self Serve Employers segments
• Own self-serve conversion from first visit through signup, upgrade, and handoff to the Assisted tier
• Own B2P and SMB messaging in practice and assess whether it converts
• Produce an evidence-backed answer to the LTV:CAC question
• Document the Critical User Journey for the self-serve signup and upgrade path
• Drive self-serve revenue growth and determine whether the role should become a permanent Senior PM seat

Product Manager – Growth & Website

• Own Enterprise Quote-to-Cash, from tender through signed, negotiated MSA, for large-scale, multi-entity accounts with formal procurement
• Own Command’s enterprise view, including RBAC, reporting, and administrative experiences for Tailored and Named Accounts
• Manage reporting requirements for Global Learning, HR, Procurement, Global Mobility, and Local HR stakeholders
• Own the Franchise Portal, including participation in resolving its reporting-line governance
• Author the pod’s Critical User Journeys, including the Enterprise Q2C and franchisee royalty journeys
• Manage the Growth & Website flex PM seat covering the self-serve funnel for Career Professionals and Self Serve Employers
• Own the LTV:CAC review and recommend the future structure of the Growth & Website role or pod
• Ensure enterprise deals address security, works council, and data residency requirements early
• Resolve the enterprise segment threshold across Command, the Q2C pipeline, and the Franchise Portal
• Ensure Critical User Journeys are written, reviewed, and used for specifications and launch gates

Group Product Manager – Enterprise & Commercial

Sales Development Rep

• Partner with Global Account Managers to develop and execute account-based prospecting strategies across named global enterprise accounts
• Research target organisations, organisational structures, strategic priorities, and potential learning, language, or communication needs
• Map multiple organisational layers and identify decision-makers, influencers, users, and internal champions
• Build multi-threaded relationships across functions, seniority levels, regions, and business units
• Develop targeted outreach strategies across email, phone, LinkedIn, and other relevant channels
• Engage senior stakeholders with relevant, insight-led messaging
• Initiate conversations to uncover business challenges, priorities, and opportunities
• Qualify prospects and assess business need and fit for Berlitz
• Create high-quality sales opportunities and hand them over to the relevant Global Account Manager or sales owner
• Work with Global Account Managers to develop and progress target accounts throughout the sales cycle
• Track prospecting activity, conversion, and pipeline contribution using data and insights
• Share market, account, and prospect insights with Sales, Marketing, and other relevant teams
• Contribute to Berlitz’s global-account prospecting playbook and evolving sales ways of working

Senior Sales Development Representative, Global Accounts

Technical Project Manager

• Own one of two tracks: Order-to-Cash Integrations Projects or CRM & Martech Projects
• Own the Order-to-Cash flow end-to-end across legacy and new technology stacks
• Define integration ecosystem strategy, reusable patterns, and connection standards
• Co-build the legacy system replacement as technical owner of the new platform’s O2C integration layer, including data models and API contracts
• Evaluate integration vendors, SLAs, and build-versus-buy decisions
• Bridge legacy and new-stack engineering teams on O2C data contracts and dependencies
• Lead the Salesforce 2A sunset project, including planning, timeline, execution, data migration, and cutover
• Lead the Salesforce STAR sunset project
• Manage the HubSpot vendor relationship, contract terms, SLA performance, and roadmap alignment
• Own the roadmap and execution of marketing automation workflows built largely on HubSpot
• Identify sunset risks and create mitigation and rollback plans
• Join the project management and product operations team

Senior Technical Project Manager

Product Operations

• Coordinate across Group Product Managers and product teams to surface and resolve decisions
• Lead daily stand-ups and recurring delivery ceremonies with engineering
• Partner with engineering leads to troubleshoot and unblock delivery issues
• Lead triage for cross-cutting bugs and defects, including identification, prioritization, and ownership assignment
• Identify delivery bottlenecks and compliance gaps and implement scalable processes
• Own the platform-wide program for country-specific regulatory and functional requirements
• Lead consolidation of data processing, marketing, and cookie consent management into a consistent platform framework
• Build the platform back office for technical support
• Interface with the GTM team
• Own roadmap and experience decisions for a global platform product portfolio

Product Manager – Growth & Website

Group Product Manager – Enterprise & Commercial

Senior Sales Development Representative, Global Accounts

Senior Technical Project Manager

Senior Product Operations Manager