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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in Accounts Receivable management, including payment processing, client relationship management, and data analysis. Proficient in utilizing financial reporting tools and maintaining compliance with AR procedures to optimize collection processes.
Highest-signal resume keywords
Accounts Receivable ManagementClient Relationship ManagementData AnalysisMicrosoft Excel ProficiencyBusiness Intelligence Tools
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
CollectionsBilling OperationsPayment ProcessingData VisualizationDashboard CreationFinancial AnalysisProcess ImprovementOperational ExcellenceACH AuthorizationReporting
Soft Skills
Strong Communication SkillsAttention to DetailOrganizational SkillsSelf-Directed LearningProfessionalism
Tools & Technologies
Microsoft ExcelPower BITableauSQLAccounting/ERP Systems
Certifications & Qualifications
CPA
Industry Keywords
Accounts ReceivableClient-Facing EnvironmentProfessional Services BillingFinancial ObjectivesCross-Functional Collaboration
Tech Stack
Tools & technologiesERPSQLTableau
About the role
Key responsibilities & impact- Conduct timely client outreach via phone, email, and text according to established AR follow-up schedules
- Negotiate full payment or maximum immediate payment while maintaining professional client relationships
- Process payments, ACH authorizations, and account adjustments accurately
- Document collection activities and client communications according to established procedures
- Monitor assigned accounts daily to identify payment issues, billing errors, or system anomalies
- Escalate complex accounts, disputes, or sensitive client situations to the AR Manager with proposed solutions
- Execute ad hoc collection projects for significantly aged accounts
- Ensure compliance with AR standard operating procedures and documentation requirements
- Create and maintain dashboards tracking DSO, aging trends, and collection rates
- Analyze client payment patterns to identify risk indicators and process optimization opportunities
- Review AR data trends to support policy and procedure changes
- Generate reports and visualizations communicating AR performance to the AR Manager and CFO
- Support forecasting and cash collection projections with data-driven analysis
- Participate in cross-functional projects requiring AR subject matter expertise or financial analysis
- Report directly to the AR Manager, with a dotted-line relationship to the CFO for analytical work
Requirements
What you’ll need- Educational background in business, accounting, finance, or related field
- Bachelor's degree preferred but not required
- 3+ years of experience in a client-facing environment
- Demonstrated experience in collections, accounts receivable, or billing operations
- Proficiency in Microsoft Excel including pivot tables, formulas, and data analysis
- Strong written and verbal communication skills with ability to maintain professionalism in difficult conversations
- Exceptional attention to detail and organizational skills
- Ability to learn and work effectively with accounting/ERP systems and AR management tools
- Self-directed learner capable of acquiring new technical skills independently
- Analytical mindset with ability to identify patterns and insights from data
- Proven ability to manage client relationships while achieving financial objectives
- Experience with business intelligence or reporting tools (Power BI, Tableau, SQL, or similar)
- Familiarity with data visualization and dashboard creation
- Pursuing or planning to pursue CPA or other relevant professional certification
- Experience working cross-functionally between finance and client-facing teams
- Background in process improvement or operational excellence initiatives
- Experience in professional services billing or collections
Benefits
Comp & perks- Competitive compensation
- Generous PTO
- 401(k) with firm contribution
- Health, dental, and vision insurance
- Employee Assistance Program (EAP)
- Professional development opportunities
- Firm swag and team events
- Community involvement opportunities
- Personalized onboarding
- Mission-driven, high-accountability environment built on trust and performance
