Manager, Corporate Communications and Public Relations – Global Hospitality

Best Western Hotels & Resorts

. Develop and execute communication strategies for companywide initiatives across BWH Hotels’ 18 brands and more than 4,000 hotels worldwide .

Posted 10/1/2026full-timePhoenix • Arizona • United StatesMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in developing and executing communication strategies, managing internal communications projects, and leveraging AI tools to optimize engagement. Strong proficiency in writing, editing, and creating compelling narratives across various platforms is essential.

Highest-signal resume keywords

Corporate Communications ExperienceAI Tools ProficiencyProject Management SkillsExceptional Writing and EditingExecutive Communications Strategy

ATS Keywords

Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Corporate CommunicationsJournalismPublic RelationsMarketingWritingEditingStrategic CommunicationContent DevelopmentNarrative CraftingProject Management

Soft Skills

ProfessionalismCollaborationDeadline ManagementStakeholder EngagementInnovation Identification

Tools & Technologies

Adobe ExpressCanvaCapCutAI ToolsAnalytics Platforms

Industry Keywords

Communication StrategiesChange ManagementInternal CommunicationsContent CadenceEngagement Metrics

About the role

Key responsibilities & impact

Develop and execute communication strategies for companywide initiatives across BWH Hotels’ 18 brands and more than 4,000 hotels worldwide
Serve as editor-in-chief of hotelier-facing newsletters
Draft and edit cross-functional newsletter content aligned with organizational goals
Create communications campaigns for leadership initiatives, including video scripts and change management communications
Draft communications with consistent messaging and brand voice
Manage internal communications workflow, stakeholder approvals, email campaigns and distribution lists
Support multiple executives’ LinkedIn strategies and annual content cadence
Use AI, analytics and engagement metrics to plan, execute, optimize and measure communications effectiveness
Partner with stakeholders to identify communication needs, develop project plans, establish deadlines and monitor progress
Manage multiple internal communications projects on time, within scope and aligned with business goals
Report on project outcomes and identify efficiencies and new tools or technologies
Stay current on communications trends and best practices and identify innovation opportunities
Report to the Senior Director of Corporate Communications

Requirements

What you’ll need

5+ years of experience in corporate communications, journalism, public relations or marketing
BA/BS bachelor’s degree in communications, marketing or a related field (preferred experience and education)
Experience leveraging artificial intelligence (AI) tools and technologies
Proficiency with creative and design platforms such as Adobe Express, Canva and CapCut
Experience supporting executive leaders, including developing thought leadership content and executive communications strategies
Proven ability to lead multiple projects in a deadline-driven environment
Exceptional writing, editing and strategic communication skills
Experience crafting compelling narratives across platforms
Experience handling complex, confidential projects with professionalism
Must reside in Arizona
This position is not eligible for immigration sponsorship
Typical availability Monday through Friday, 8am to 5pm Arizona Time

Benefits

Comp & perks

Medical/Dental/Vision available day one
Vacation/Sick- accruals start day one
Paid company holidays and personal holidays to celebrate what’s important to you
401K - company contribution and match (U.S.)
Registered Retirement Savings Plan (RRSP) – company contribution and match (Canada)
Employee discounts/hotel discounts
Free financial and health wellness programs
Tuition Reimbursement
Hybrid work schedule with remote work Tuesdays and Thursdays
Alternate work hours may be considered