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Best Western Hotels & Resorts

Purchasing Associate

Best Western Hotels & Resorts

. Provide customer service, expertise, and guidance to members purchasing furniture, fixtures, and equipment .

Posted 9/17/2026full-timePhoenix • Arizona • United StatesJuniorMid-LevelWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in customer service and project coordination, with a strong focus on consultative selling and relationship management. Proficient in analyzing member needs and ensuring compliance with company guidelines for furniture, fixtures, and equipment.

Highest-signal resume keywords
Customer Service ExperienceConsultative Selling SkillsProject CoordinationMicrosoft Office Suite ProficiencyStrong Communication Skills

ATS Keywords

Tailor your resume
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills
Purchasing ExperienceProperty Improvement AnalysisSupplier NegotiationQuote ManagementDesign Coordination
Soft Skills
Organizational SkillsAttention to DetailRelationship BuildingProblem SolvingFollow-Through
Tools & Technologies
Web-Based Business Applications
Certifications & Qualifications
High School Diploma or Equivalent Certification
Industry Keywords
FF&E ProjectsMember CommunicationPolicies and ProceduresProduct SelectionInstallation Management

About the role

Key responsibilities & impact
  • Provide customer service, expertise, and guidance to members purchasing furniture, fixtures, and equipment
  • Assess member needs and ensure design coordination and standards
  • Analyze and review property improvement plans to develop courses of action
  • Coordinate FF&E projects for organized and timely delivery and installation
  • Obtain standard and custom price quotes from suppliers
  • Negotiate supplier pricing when special circumstances arise
  • Educate members on current company FF&E guidelines for existing, conversion, and new construction properties
  • Maintain communication with member properties regarding quotes, product selection, orders, installations, and payments
  • Provide guidance on policies and procedures
  • Resolve defined problems and analyze successes and setbacks to find solutions

Requirements

What you’ll need
  • Minimum 3 years related customer service, sales and/or purchasing experience
  • High School diploma or equivalent certification
  • Proficiency in Microsoft Office Suite and web-based business applications
  • Strong written, verbal, and presentation communication skills
  • Ability to work with large client base and on multiple projects
  • Customer-focused mindset with the ability to build and maintain positive relationships with hotel members, internal departments, and suppliers
  • Consultative selling and influencing skills with the ability to recommend solutions that align with member needs and company standards
  • Strong organizational skills with the ability to manage multiple projects, priorities, and deadlines simultaneously
  • Strong follow-through and attention to detail in managing quotes, orders, installations, and member communications
  • Familiar with company products and services and relevant policies, procedures, and guidelines specific to the job
  • This position is not eligible for immigration sponsorship

Benefits

Comp & perks
  • Medical/Dental/Vision available day one
  • Vacation/Sick accruals start day one
  • Paid company holidays and personal holidays
  • 401K - company contribution and match (U.S.)
  • Registered Retirement Savings Plan (RRSP) – company contribution and match (Canada)
  • Employee discounts/hotel discounts
  • Free financial and health wellness programs
  • Tuition Reimbursement
  • Hybrid work schedule with remote work Tuesdays and Thursdays