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Sales Operations Representative
Best Western Hotels & Resorts. Execute strategies and initiatives designed to support Worldwide Sales revenue goals .
Posted 10/9/2026full-timePhoenix • Arizona • United StatesMid-LevelSenior💰 $18 - $18 per hourWebsite
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates strong organizational skills and proficiency in Microsoft Office Suite, particularly Excel, to manage data and support sales initiatives. Capable of effective communication and collaboration with various stakeholders to enhance sales effectiveness and operational efficiency.
Highest-signal resume keywords
Microsoft Office Suite ProficiencyExcel Functions (VLOOKUP, Pivot Tables)Outbound Communication ExperienceStrong Organizational SkillsCustomer-Focused Mindset
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Data ManagementReport CreationAdministrative TasksExcel Spreadsheet MaintenanceDatabase Management
Soft Skills
Attention to DetailExcellent Written CommunicationExcellent Verbal CommunicationAdaptabilityProactive Approach
Tools & Technologies
AI-Driven ToolsMicrosoft OutlookMicrosoft WordMicrosoft Teams
Industry Keywords
Sales SupportRevenue OpportunitiesCustomer EngagementProfessional Communication
About the role
Key responsibilities & impact- Execute strategies and initiatives designed to support Worldwide Sales revenue goals
- Serve as a communication link between Worldwide Sales Managers, hotels, and affiliates
- Manage and respond to Worldwide Sales support inboxes, ensuring timely follow-up and resolution
- Perform administrative and data management tasks
- Maintain and update Excel spreadsheets
- Create reports using VLOOKUP and Pivot Tables
- Manage databases
- Conduct outbound calls to hotels to communicate revenue opportunities and ensure awareness and participation in Worldwide Sales programs
- Support internal processes that enhance efficiency, organization, and sales effectiveness
Requirements
What you’ll need- High school diploma or equivalent
- Experience with outbound communication (phone and email) in a professional setting
- Strong organizational skills with the ability to manage multiple priorities simultaneously
- Proficient in Microsoft Office Suite (Outlook, Word, Excel, Teams)
- Working knowledge of Excel functions such as VLOOKUP and Pivot Tables
- Familiarity with, or willingness to learn, AI-driven tools and technologies
- Strong attention to detail and accuracy
- Excellent written and verbal communication skills
- Customer-focused mindset with a proactive approach
- Ability to work independently and collaboratively within a team
- Adaptability in a fast-paced, evolving environment
- This position is not eligible for immigration sponsorship
Benefits
Comp & perks- Medical/Dental/Vision available day one
- Vacation/Sick accruals start day one
- Paid company holidays and personal holidays
- 401K with company contribution and match (U.S.)
- Registered Retirement Savings Plan (RRSP) with company contribution and match (Canada)
- Employee discounts/hotel discounts
- Free financial and health wellness programs
- Tuition Reimbursement
- Hybrid work schedule with remote work Tuesdays and Thursdays
- Bonus eligible