Senior Payroll Representative

Best Western Hotels & Resorts

. Process bi-weekly and off-cycle payrolls for U.S.

Posted 10/22/2026full-timePhoenix • Arizona • United StatesSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in payroll processing, including bi-weekly and off-cycle payrolls for U.S. and Canadian employees, while ensuring compliance with payroll tax regulations and maintaining accurate records in systems like Workday and Dayforce.

Highest-signal resume keywords

Payroll ProcessingWorkday ExperienceCanadian Payroll ExperienceAttention To DetailEffective Communication

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Payroll ProcessingTimekeeping SystemsPayroll ReconciliationPayroll Tax ComplianceAccounting EntriesForms W-2Forms T4Forms T2200Forms RL-1Data Integrity Initiatives

Soft Skills

Customer Service OrientationProfessionalismDependabilityAccountabilityRelationship Building

Tools & Technologies

WorkdayDayforceMicrosoft Office SuiteAI-Driven Tools

Certifications & Qualifications

Associate’s Degree In AccountingFinance Or Related Field

Industry Keywords

Payroll ExceptionsTime And Attendance AuditsPayroll Funding RequirementsInternal ControlsEmployee Inquiries

About the role

Key responsibilities & impact

Process bi-weekly and off-cycle payrolls for U.S. and Canadian employees
Review Workday electronic timesheets and perform recurring time and attendance audits
Identify and resolve payroll exceptions and partner with managers to ensure accurate reporting
Review earnings, deductions, taxes, garnishments, and benefit deductions
Reconcile payroll results with Human Resources and Benefits teams
Validate payroll balancing reports and payroll registers
Coordinate payroll funding requirements and payroll-related accounting entries
Maintain and document payroll procedures and internal controls
Support payroll tax compliance, registrations, and account maintenance across jurisdictions
Assist with year-end processing, including Forms W-2, T4, T2200, RL-1, and related filings
Maintain payroll records in Workday, Dayforce, and other payroll systems
Assist with system testing, upgrades, integrations, and implementation projects
Support data integrity initiatives and system controls
Research and respond to employee payroll inquiries regarding pay, taxes, benefits, leave programs, and deductions
Liaise with Accounting and Human Resources
Serve as backup to the Payroll Manager
Support accounting functions including accounts payable, accounts receivable, account reconciliations, month-end close, and special projects

Requirements

What you’ll need

Associate’s degree in accounting, finance or related field or an equivalent combination of education and experience
Minimum 3-4 years related payroll experience including automated timekeeping and payroll systems experience
Intermediate proficiency in Microsoft Office Suite
Experience with Workday and Dayforce preferred
Canadian payroll experience preferred
Strong attention to detail and commitment to accuracy
Ability to maintain confidentiality and exercise discretion when handling sensitive employee and payroll information
Effective verbal and written communication skills
Strong customer service orientation and ability to respond professionally to employee inquiries
Ability to build and maintain positive working relationships with employees, managers, Human Resources, Finance, and external vendors
Ability to work independently with minimal supervision while exercising sound judgment
Demonstrated professionalism, dependability, and accountability
Familiarity with, or willingness to learn, AI-driven tools and technologies
Ability to work Monday through Friday, 8am to 5pm Arizona Time
This position is not eligible for immigration sponsorship

Benefits

Comp & perks

Medical/Dental/Vision available day one
Vacation/Sick accruals start day one
Paid company holidays and personal holidays
401K - company contribution and match (U.S.)
Registered Retirement Savings Plan (RRSP) – company contribution and match (Canada)
Employee discounts/hotel discounts
Free financial and health wellness programs
Tuition Reimbursement
Hybrid work schedule with remote work Tuesdays and Thursdays