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CRM Executive, DACH
Bet On Talent. Write, review, and proofread CRM content and translations for the German market .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in CRM content creation and campaign execution, with a strong focus on player lifecycle management and data-driven insights. Proficient in both English and German, ensuring culturally relevant messaging aligned with brand voice.
Highest-signal resume keywords
CRM Content CreationPlayer Lifecycle ManagementData-Driven InsightsFast Track CRMCampaign Performance Analysis
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
CRM Campaign ExecutionContent ProofreadingAudience SegmentationKPI MonitoringOnboarding FlowsReactivation CampaignsLoyalty TriggersVIP JourneysCultural RelevanceBrand Tone Alignment
Soft Skills
Excellent Communication SkillsCollaborationActionable Insights Presentation
Tools & Technologies
Fast Track CRMAutomation Tools
Industry Keywords
Engagement KPIsConversion KPIsRetention KPIsCampaign PlanMarketing Collaboration
About the role
Key responsibilities & impact- Write, review, and proofread CRM content and translations for the German market
- Ensure messaging is linguistically accurate, culturally relevant, and aligned with the brand tone of voice
- Set up and execute CRM campaigns across all available channels according to the agreed campaign plan
- Build personalized player lifecycles, including onboarding flows, reactivation campaigns, loyalty triggers, and VIP journeys
- Use data-driven insights to create segmented audiences for tailored communication
- Monitor campaign performance and analyze engagement, conversion, and retention KPIs
- Bring actionable insights back to the team to drive continuous improvement
- Collaborate with Marketing, Product, and VIP teams to align CRM strategies with business goals
Requirements
What you’ll need- Excellent written and verbal communication skills in both English and German
- Hands-on experience with Fast Track CRM or similar automation tools
- Strong knowledge of player lifecycle management, covering onboarding, retention, reactivation, and churn prevention
- A data-driven mindset with the ability to interpret campaign results and present findings clearly to the team
Benefits
Comp & perks- 28 days unavailable days & public holidays
- Relocation package to Malta if you prefer to relocate
- Fully set-up kitchen and smoothie machine in the office
- Hangout zone equipped with a PS5
- Specialty coffee orders on Mondays
- Healthy lunches on Wednesdays
- Private health insurance
- Wellness allowance
- Exclusive discounts at local restaurants and businesses
- Extended second-parent leave policy
- Your own private parking space
- Legendary Summer & Christmas events