Lead Medical Assistant, Bilingual (English/Spanish)

Beth Israel Lahey Health

. Coach, role model, mentor, train, and share knowledge with Medical Assistants, MA student externs, and Practice Assistants .

Posted 10/6/2026full-timeBoston • Massachusetts • United StatesSenior💰 $23 - $31 per hourWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in Medical Assisting, including patient care, compliance with OSHA standards, and effective communication. Proficient in managing medical records and collaborating with healthcare teams to enhance quality processes.

Highest-signal resume keywords

Medical Assistant Certificate3-5 Years Related Work ExperienceExperience with Computer SystemsCertified Medical AssistantPoint-of-Care Testing

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Patient CarePhlebotomyEKGsInjectionsSpecimen CollectionVital Signs MeasurementQuality Control StandardsOSHA ComplianceMedical Record ManagementTask Assignment

Soft Skills

Effective CommunicationMentoringTeam CollaborationProblem SolvingRole Modeling

Tools & Technologies

EMR SystemMicrosoft Office ApplicationsWeb-Based Applications

Certifications & Qualifications

Medical Assistant CertificateCertified Medical Assistant

Industry Keywords

Primary Care SettingPatient IdentificationQuality ProcessesBIDHC/APG PolicyMedium Physical Work

About the role

Key responsibilities & impact

Coach, role model, mentor, train, and share knowledge with Medical Assistants, MA student externs, and Practice Assistants
Recommend more effective use of resources
Lead small projects or act in the Manager’s absence
Serve as first point of contact for the practice
Assign tasks to MA staff and prepare and adjust staff MA schedules
Identify and resolve OSHA compliance issues and manage expired supplies
Assist with point-of-care testing and track test results
Collaborate with the team to develop quality processes
Greet patients and escort them to exam rooms
Collect and communicate complete, accurate patient information in person and by phone
Respond to phone calls and requests
Ensure availability of x-rays, lab slips, medical records, and pertinent information
Obtain vitals, weight, blood pressure, pulse, and temperature
Perform EKGs, injections, phlebotomy, departmental screening, lab tests, and specimen collection
Assist providers and implement quality control standards
Follow up on lab orders and communicate with the Practice Manager
Procure medical records and ensure proper patient identification and filing
Add medications to patient records in the EMR system
Assemble records according to BIDHC/APG policy and handle patient information requests according to established guidelines

Requirements

What you’ll need

High School diploma or GED required
Medical Assistant Certificate required
3-5 years related work experience required
Graduate of an accredited Medical Assistant program
Experience with computer systems required, including web-based applications and some Microsoft Office applications, which may include Outlook, Word, Excel, PowerPoint or Access
1-3 years of experience as a Medical Assistant in a primary care setting preferred
Certified Medical Assistant preferred
Ability to communicate clearly and effectively in written English
Ability to comprehend and converse in English
Ability to perform medium physical work, exerting up to 50 pounds occasionally and/or up to 20 pounds frequently
Ability to stand and/or move around through the majority of the shift

Benefits

Comp & perks

Base hourly wage range of $23.15-$31.16
Potential shift differentials, call pay, premium pay, overtime pay, and other additional pay practices
Influenza (flu) vaccination requirement and workplace health protection