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Lead Phlebotomist
Beth Israel Lahey Health. Provide phlebotomy and phlebotomy-related services for all patients .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in phlebotomy techniques, including venipuncture and capillary collection, while ensuring compliance with departmental policies and maintaining patient satisfaction. Proficient in administrative tasks related to Patient Service Centers and capable of training and mentoring fellow phlebotomists.
Highest-signal resume keywords
Phlebotomy CertificationVenipuncture TechniquesPatient Service Center ExperienceStrong Communication SkillsAttention to Detail
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Phlebotomy TechniquesBlood Specimen CollectionPatient Demographics ValidationLab Test Order EntrySpecimen PreparationAdministrative DutiesQuality Assurance ParticipationCompetency AssessmentsContinuing Education
Soft Skills
Strong Verbal CommunicationStrong Written CommunicationTeam CollaborationIndependent Work
Tools & Technologies
BILH Computer Systems
Certifications & Qualifications
Phlebotomy Certification from ASCP
Industry Keywords
Patient Service CentersLaboratory QA ProgramsPatient SatisfactionHealthcare Compliance
About the role
Key responsibilities & impact- Provide phlebotomy and phlebotomy-related services for all patients
- Validate or update patient demographics and information in BILH computer systems, or collect and enter demographics, insurance information, and lab test orders
- Collect blood specimens using venipuncture and capillary techniques for all age groups
- Prepare specimens for courier transport to a BILH laboratory
- Perform administrative and clerical duties to open, operate, and close Patient Service Centers
- Assist with training, coaching, and mentoring PSC Phlebotomists when requested
- Travel to additional Patient Service Centers and doctors’ office sites when needed
- Comply with departmental policies and procedures
- Report to, receive training from, and take direction from the Phlebotomy Supervisor
- Participate in laboratory QA programs, competency assessments, and continuing education
- Provide services that meet patient and provider needs and support patient satisfaction
- Perform other similar tasks requested by the Phlebotomy Supervisor or Manager of BILH Phlebotomy Services
Requirements
What you’ll need- High School diploma or GED
- Strong verbal and written communication skills
- Strong attention to detail
- Ability to work independently or in a team environment
- Comfortable working with minimal supervision
- Basic familiarity with computer applications preferred
- Phlebotomy certification from ASCP or another accredited agency preferred
- Previous experience as a phlebotomist preferred
- One or more years previous experience working in lab Patient Service Centers preferred
- Ability to read, write, comprehend, and converse in English
- Ability to stand, walk, bend, grasp, manipulate, push/pull, and use a keyboard frequently
- Ability to exert up to 20 pounds of force frequently
- Must be vaccinated against influenza (flu) as a condition of employment
Benefits
Comp & perks- Opportunity for further growth within the organization
- Continuing education
- Base hourly wage may be supplemented by shift differentials, call pay, premium pay, and overtime pay, as applicable