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Medical Assistant
Beth Israel Lahey Health. Provide high-quality, direct patient care in a team-based primary care model .
Posted 9/25/2026full-timeMilton • Massachusetts • United StatesMid-LevelSenior💰 $21 - $28 per hourWebsite
About the role
Key responsibilities & impact- Provide high-quality, direct patient care in a team-based primary care model
- Develop empathetic long-term relationships with patients, families, and colleagues
- Facilitate timely patient visit flow and communicate delays
- Engage patients regarding visit reasons and update medication and allergy lists
- Review screening questions, including PHQ-9
- Act as liaison between patients and practice staff
- Provide hand-offs to providers entering exam rooms, including visit reasons, abnormal vitals, and patient information
- Obtain vital signs, height, and weight measurements
- Perform EKGs, point-of-care testing, and phlebotomy
- Administer immunizations when certified and assist with routine procedures
- Conduct patient outreach and basic health coaching for health maintenance and chronic disease management
- Monitor practice activity and gather related data
- Maintain, order, clean, sterilize, and stock medical equipment and supplies
- Use the EHR to queue prescription renewals, add medications for provider review, enter or scribe orders, and document visit tasks for billing
- Schedule diagnostic and laboratory tests
- Verify insurance, prior authorizations, referrals, and pre-certifications
- Identify OSHA compliance issues and support patient safety
- Report adverse patient events and near misses
- Protect Patient Health Information for treatment, payment, and operations
- Report to the Practice Manager
Requirements
What you’ll need- High School diploma or GED required
- Bachelor's degree in Health Science preferred
- 0-1 years related work experience required
- Demonstrated Medical Assistant (MA) competencies within one year of hire
- Basic familiarity with computers
- Ability to navigate at a basic level within web-based applications
- Certified Medical Assistant preferred
- Ability to communicate clearly and effectively in written English
- Ability to comprehend and converse in English effectively
- Ability to work collaboratively in small teams
- Ability to provide professional, respectful, service-oriented customer service
- Ability to remain calm in stressful situations
- Ability to provide care to neonatal, youth, young adult, middle-age, and elderly patients
- Ability to comply with protective equipment, infectious disease, airborne pathogen, and bloodborne pathogen precautions
- Ability to perform medium physical work, including standing and moving for most of the shift
- Ability to frequently sit, walk, stand, bend, twist, grasp, manipulate, push/pull, use a keyboard, reach, lift, and carry items
- Must be vaccinated against influenza as a condition of employment
Benefits
Comp & perks- Influenza vaccination required as a condition of employment
- Potential additional pay through shift differentials, call pay, premium pay, and overtime pay, as applicable
- Equal Opportunity Employer/Veterans/Disabled