Medical Assistant II, Family Medicine

Beth Israel Lahey Health

. Serve as a role model by providing support, training, and knowledge-sharing to Medical Assistants, MA student externs, and Practice Assistants .

Posted 10/6/2026full-timeAmesbury • Massachusetts • United StatesJunior💰 $22 - $30 per hourWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in patient care, including vital signs assessment, EKGs, and phlebotomy, while ensuring compliance with OSHA standards. Proficient in using EMR systems and Microsoft Office applications to manage patient information and support healthcare operations.

Highest-signal resume keywords

Medical Assistant CertificatePatient Care CompetenceOSHA Compliance KnowledgeEMR System ProficiencyMicrosoft Office Applications Experience

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Vital Signs AssessmentEKGsPhlebotomyInjectionsPoint-of-Care TestingSpecimen CollectionQuality Control StandardsPatient Information ManagementComputer Systems ExperienceWeb Based Applications

Soft Skills

Customer Service OrientationCommunication SkillsTeam CollaborationStress ManagementProfessionalism

Certifications & Qualifications

Medical Assistant Certificate

Industry Keywords

OSHA CompliancePatient CareHealthcare OperationsPractice ImprovementPatient Information Requests

About the role

Key responsibilities & impact

Serve as a role model by providing support, training, and knowledge-sharing to Medical Assistants, MA student externs, and Practice Assistants
Recommend ways to use resources differently and more effectively
Identify and resolve OSHA compliance issues
Audit and maintain point-of-care testing and track test results
Participate in practice improvement initiatives and small projects under manager or designee direction
Greet patients and serve as a communication resource
Collect complete and accurate patient information in person and by phone
Prioritize and communicate patient information to providers
Respond to phone calls and requests promptly and courteously
Escort patients to exam rooms and ensure availability of x-rays, lab slips, medical records, and other pertinent information
Obtain vital signs, weight, blood pressure, pulse, and temperature
Perform EKGs, injections, phlebotomy, departmental screening, lab tests, and specimen collection
Assist providers and implement quality control standards
Procure medical records and ensure documents have appropriate patient identification
Add new medications to patient records in the EMR system
Assemble records according to BIDHC/APG policy and handle patient information requests according to established guidelines

Requirements

What you’ll need

High School diploma or GED required
Certificate 1 Medical Assistant Certificate required
1-3 years related work experience required
Experience with computer systems required, including web based applications and some Microsoft Office applications which may include Outlook, Word, Excel, PowerPoint or Access
Written English communication skills
Oral English comprehension and communication skills
Full working knowledge of standard concepts, practices, procedures and policies
Ability to work collaboratively in small teams
Ability to provide professional, respectful, service-oriented customer service and remain calm in stressful situations
Competence providing patient care to neonatal, youth, young adult, middle-age, and elderly populations
Ability to exert up to 50 pounds occasionally and/or up to 20 pounds frequently
Ability to stand and/or move around through the majority of the shift
Staff must be vaccinated against influenza (flu) as a condition of employment

Benefits

Comp & perks

Influenza vaccination required as a condition of employment
Potential additional pay through shift differentials, call pay, premium pay, overtime pay, and other applicable additional pay practices