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Medical Assistant II – Family Medicine
Beth Israel Lahey Health. Provide high-quality service to patients and contribute to smooth practice operations .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in patient care, including vital signs assessment, EKGs, and phlebotomy, while ensuring compliance with OSHA standards. Proficient in using EMR systems and Microsoft Office applications to manage patient information and support practice operations.
Highest-signal resume keywords
Medical Assistant CertificatePatient CareOSHA ComplianceEMR System ProficiencyMicrosoft Office Applications
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
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Hard Skills
Vital Signs AssessmentEKGsPhlebotomyInjectionsPoint-of-Care TestingSpecimen CollectionQuality Control StandardsPatient Record ManagementResource ManagementPractice Improvement Initiatives
Soft Skills
Effective CommunicationCustomer ServiceTeam CollaborationStress ManagementKnowledge Sharing
Tools & Technologies
EMR SystemMicrosoft OutlookMicrosoft WordMicrosoft ExcelMicrosoft PowerPointWeb-Based Applications
Certifications & Qualifications
Medical Assistant Certificate
Industry Keywords
OSHA CompliancePatient CarePractice OperationsHealthcareMedical Records Management
About the role
Key responsibilities & impact- Provide high-quality service to patients and contribute to smooth practice operations
- Serve as a role model by providing support, training, and knowledge-sharing to Medical Assistants, MA student externs, and Practice Assistants
- Recommend more effective use of resources
- Identify and resolve OSHA compliance issues
- Audit and maintain point-of-care testing and track test results
- Participate in practice improvement initiatives and small projects under manager or designee direction
- Greet patients and serve as a communication resource
- Collect, prioritize, and communicate accurate patient information to providers in person and by phone
- Respond to phone calls and requests promptly and courteously
- Escort patients to exam rooms and ensure availability of x-rays, lab slips, medical records, and other pertinent information
- Obtain vital signs, weight, blood pressure, pulse, and temperature
- Perform EKGs, injections, phlebotomy, departmental screening, lab tests, and specimen collection
- Assist providers and implement quality control standards
- Procure medical records and ensure proper patient identification on records and documents
- Add new medications to patient records in the EMR system
- Assemble records according to BIDHC/APG policy and handle patient information requests according to established guidelines
Requirements
What you’ll need- High School diploma or GED required
- Certificate 1 Medical Assistant Certificate required
- 1-3 years related work experience required
- Experience with computer systems required, including web based applications and some Microsoft Office applications, which may include Outlook, Word, Excel, PowerPoint or Access
- Ability to communicate clearly and effectively in written English
- Ability to comprehend and converse in English
- Knowledge of standard concepts, practices, procedures and policies
- Ability to work collaboratively in small teams
- Ability to provide professional, respectful, service-oriented customer service and remain calm in stressful situations
- Competence to provide patient care to neonatal, youth, young adult, middle age, and elderly age groups
- Ability to exert up to 50 pounds of force occasionally and/or up to 20 pounds frequently; ability to stand and/or move around through the majority of the shift
- Staff must be vaccinated against influenza as a condition of employment
Benefits
Comp & perks- Influenza vaccination required as a condition of employment
- Potential additional pay through shift differentials, call pay, premium pay, and overtime pay, as applicable