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Beth Israel Lahey Health

Medical Assistant II – Internal Medicine

Beth Israel Lahey Health

. Provide support, training and knowledge-sharing to Medical Assistants, MA student externs and Practice Assistants .

Posted 10/7/2026full-timeNewburyport • Massachusetts • United StatesJunior💰 $22 - $30 per hourWebsite

Core Competencies

Role fit
Core Competencies

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Demonstrates expertise in patient care, including performing EKGs, injections, and phlebotomy, while ensuring compliance with OSHA standards. Proficient in using EMR systems and Microsoft Office applications to manage patient information and support healthcare operations.

Highest-signal resume keywords
Medical Assistant CertificatePatient Care CompetenceOSHA Compliance KnowledgeEMR System ProficiencyMicrosoft Office Applications Experience

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills
EKG AdministrationInjectionsPhlebotomyPoint-of-Care TestingSpecimen CollectionVital Signs MeasurementQuality Control Standards ImplementationPatient Record Management
Soft Skills
Effective CommunicationCustomer ServiceTeam CollaborationStress Management
Tools & Technologies
EMR SystemMicrosoft OutlookMicrosoft WordMicrosoft ExcelMicrosoft PowerPointMicrosoft Access
Certifications & Qualifications
Medical Assistant Certificate
Industry Keywords
OSHA CompliancePatient CareHealthcare OperationsPractice Improvement Initiatives

About the role

Key responsibilities & impact
  • Provide support, training and knowledge-sharing to Medical Assistants, MA student externs and Practice Assistants
  • Recommend more effective use of practice resources
  • Identify and resolve OSHA compliance issues
  • Audit and maintain point-of-care testing and track test results
  • Participate in practice improvement initiatives and small projects
  • Greet patients and serve as a communication resource
  • Collect, prioritize and communicate accurate patient information to providers in person and by phone
  • Respond to phone calls and requests
  • Escort patients to exam rooms and ensure availability of x-rays, lab slips, medical records and related information
  • Obtain vitals, weight, blood pressure, pulse and temperature
  • Perform EKGs, injections, phlebotomy, departmental screening, lab tests and specimen collection
  • Assist providers and implement quality control standards
  • Procure medical records and ensure proper patient identification
  • Add medications to patient records in the EMR system
  • Assemble records according to BIDHC/APG policy and handle patient-information requests according to established guidelines
  • Report to the Practice Manager or Ambulatory Practice Coordinator, with input from assigned physicians, nurses and other healthcare providers

Requirements

What you’ll need
  • High School diploma or GED required
  • Medical Assistant Certificate required
  • 1-3 years related work experience required
  • Experience with computer systems, including web-based applications and Microsoft Office applications such as Outlook, Word, Excel, PowerPoint or Access
  • Ability to communicate clearly and effectively in written English
  • Ability to comprehend and converse in English
  • Working knowledge of standard concepts, practices, procedures and policies
  • Ability to work collaboratively in small teams
  • Ability to provide professional, respectful customer service and remain calm in stressful situations
  • Competence providing patient care to neonatal, youth, young adult, middle-age and elderly age groups
  • Ability to perform medium physical work, exerting up to 50 pounds occasionally and/or up to 20 pounds frequently
  • Must be vaccinated against influenza as a condition of employment

Benefits

Comp & perks
  • Influenza vaccination required as a condition of employment
  • Potential additional pay through shift differentials, call pay, premium pay, and overtime pay, as applicable