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Medical Assistant II – Per Diem
Beth Israel Lahey Health. Serve as a per diem float for Monday-Friday daytime hours across offices in Needham, Needham Heights, Dedham, Medfield, Canton, Wayland, Waltham and Lexington .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates proficiency in patient care, including vital signs assessment, EKGs, and phlebotomy, while ensuring compliance with OSHA standards. Effectively communicates with patients and healthcare teams, providing high-quality service and support across diverse age groups.
Highest-signal resume keywords
Medical Assistant CertificatePatient CareOSHA ComplianceEMR System ManagementCustomer Service
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Vital Signs AssessmentEKGsPhlebotomyPoint-of-Care TestingMicrosoft Office ApplicationsWeb-Based ApplicationsMedical Record ManagementQuality Control StandardsSpecimen CollectionPatient Information Collection
Soft Skills
Effective CommunicationTeam CollaborationCustomer Service OrientationStress ManagementProfessionalism
Certifications & Qualifications
Medical Assistant Certificate
Industry Keywords
OSHA CompliancePrimary CarePatient CarePractice ImprovementHealthcare Operations
About the role
Key responsibilities & impact- Serve as a per diem float for Monday-Friday daytime hours across offices in Needham, Needham Heights, Dedham, Medfield, Canton, Wayland, Waltham and Lexington
- Deliver high-quality service to patients and contribute to smooth practice operations
- Provide support, training and knowledge-sharing to Medical Assistants, MA student externs and Practice Assistants
- Recommend more effective use of resources
- Identify and resolve OSHA compliance issues
- Audit and maintain point-of-care testing and track test results
- Participate in practice improvement initiatives and small projects
- Greet patients and serve as a communication resource
- Collect complete and accurate patient information in person and by phone, prioritize it and communicate it to providers
- Respond to phone calls and requests promptly and courteously
- Escort patients to exam rooms and ensure availability of x-rays, lab slips, medical records and other pertinent information
- Obtain vital signs, weight, blood pressure, pulse and temperature
- Perform EKGs, injections, phlebotomy, departmental screening, lab tests and specimen collection
- Assist providers and implement quality-control standards
- Procure medical records and ensure proper patient identification on records and documents
- Add new medications to patient records in the EMR system
- Assemble records according to BIDHC/APG policy and handle patient-information requests according to established guidelines
- Report to the Practice Manager or Ambulatory Practice Coordinator, with input from assigned physicians, nurses and other healthcare providers
Requirements
What you’ll need- High School diploma or GED required
- Certificate 1 Medical Assistant Certificate required
- 1-3 years related work experience required
- Experience with computer systems required, including web-based applications and some Microsoft Office applications such as Outlook, Word, Excel, PowerPoint or Access
- Ability to communicate clearly and effectively in written English
- Ability to comprehend and converse in English
- Working knowledge of standard concepts, practices, procedures and policies
- Ability to work collaboratively in small teams
- Ability to provide professional, respectful, service-oriented customer service and remain calm in stressful situations
- Ability to provide patient care across neonatal, youth, young adult, middle-age and elderly age groups
- Ability to exert up to 50 pounds occasionally and/or up to 20 pounds frequently
- Ability to stand and/or move around through the majority of the shift
- Preferred: 1-3 years of experience as a Medical Assistant in a primary care setting
- Must be vaccinated against influenza as a condition of employment
Benefits
Comp & perks- Per diem schedule with Monday-Friday daytime hours
- Compensation may include shift differentials, call pay, premium pay, and overtime pay, as applicable
- Influenza vaccination provided as a condition of employment
- Equal Opportunity Employer/Veterans/Disabled