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Medical Assistant – Pulmonary & Critical Care
Beth Israel Lahey Health. Provide high-quality, direct patient care in a team-based model .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates proficiency in providing direct patient care, performing clinical tasks such as EKGs and phlebotomy, and maintaining compliance with OSHA and patient safety standards. Capable of building empathetic relationships with diverse patients and facilitating effective communication within a healthcare team.
Highest-signal resume keywords
Direct Patient CareEKG PerformancePhlebotomyOSHA CompliancePatient Communication
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Vital Signs MeasurementPoint-of-Care TestingImmunizationsMedication ManagementClinical DocumentationPatient OutreachHealth CoachingDiagnostic SchedulingInsurance VerificationAdverse Event Reporting
Soft Skills
EmpathyTeam CollaborationCultural CompetenceCommunication
Tools & Technologies
Electronic Health Record (EHR)
Certifications & Qualifications
BILH Primary Care Clinical Assistant TrainingEMT Basic LicensePhlebotomy Certificate
Industry Keywords
Patient SafetyHealthcare ComplianceClinical AssistantPopulation Health
About the role
Key responsibilities & impact- Provide high-quality, direct patient care in a team-based model
- Develop empathetic relationships with patients, families, and colleagues
- Facilitate timely patient flow and communicate delays
- Update medication and allergy lists and review screening questions
- Liaise between patients and practice staff
- Provide hand-offs to providers entering exam rooms
- Obtain vital signs, height, and weight measurements
- Perform EKGs, point-of-care testing, phlebotomy, immunizations, and assist with routine procedures under supervision
- Conduct patient outreach and basic health coaching for population health goals
- Monitor, order, and maintain medical equipment and supplies
- Use the EHR to queue prescription renewals, add medications, enter clinician-directed orders, and document visit tasks for billing
- Schedule diagnostic and laboratory tests
- Verify insurance, prior authorizations, referrals, and pre-certifications
- Identify OSHA compliance issues and report adverse events and near misses
- Report to the Practice Manager
Requirements
What you’ll need- High School diploma or GED required
- Minimum of 6 months clinical classroom
- 0-1 years related work experience or customer service related experience in any field preferred
- Graduate from BILH Primary Care Clinical Assistant Training program preferred, or EMT Basic License preferred, or Phlebotomy Certificate preferred, or other healthcare training preferred
- Ability to obtain accurate vital signs, height, and weight measurements
- Ability to perform EKGs, point of care testing, phlebotomy, and immunizations under proper supervision
- Ability to work with people from different backgrounds and respect the beliefs of all patients and team members
- Adherence to OSHA compliance, patient safety, and PHI requirements
Benefits
Comp & perks- Influenza vaccination required as a condition of employment
- Potential additional compensation through shift differentials, call pay, premium pay, and overtime pay, as applicable