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Beth Israel Lahey Health

Medical Office RN

Beth Israel Lahey Health

. Perform telephone triage and patient assessment .

Posted 10/30/2026full-timeBillerica • Massachusetts • United StatesJunior💰 $32 - $55 per hourWebsite

Core Competencies

Role fit
Core Competencies

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Demonstrates expertise in patient assessment, triage, and clinical support within a primary care setting, while ensuring compliance with regulatory standards and delivering age-appropriate care. Proficient in administering medications, performing blood draws, and utilizing electronic medical records for documentation and prescription management.

Highest-signal resume keywords
Primary Care ExperienceTelephone TriageRN License in MassachusettsBLS CertificationElectronic Medical Records

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills
Patient AssessmentImmunization AdministrationBlood DrawsMedication AdministrationMinor Procedure AssistanceAge-Appropriate CareCare Plan EvaluationPatient EducationClinical DocumentationRegulatory Compliance
Soft Skills
Patient AdvocacyCollaborationCommunication
Certifications & Qualifications
RN LicenseBLS Certification
Industry Keywords
HealthcareClinical SupportEvidence-Based PracticeCommunity-Based ActivitiesQuality Nursing Care Standards

About the role

Key responsibilities & impact
  • Perform telephone triage and patient assessment
  • Provide clinical, technical, and clerical support to multiple healthcare providers
  • Administer immunizations, allergy injections, medications, blood and blood products
  • Perform blood draws and obtain/document patients’ height, weight, and blood pressure
  • Assist physicians with minor procedures
  • Prepare exam rooms and restock supplies
  • Process prescription refills through the electronic medical record
  • Assess, analyze, interpret, and document patient and family health data
  • Deliver age-appropriate physical care, treatments, positioning, transporting, and equipment use
  • Monitor patients, recognize acute changes, and intervene appropriately
  • Evaluate care effectiveness and adapt care plans based on patient/family response
  • Educate patients and families about illness, treatment, and preventive measures
  • Collaborate with physicians, nurses, healthcare providers, clinical support staff, and other disciplines
  • Serve as a patient advocate and uphold quality nursing-care standards
  • Support community-based activities and regulatory readiness

Requirements

What you’ll need
  • Must have 1-2 years of Primary Care/Triage Experience
  • Graduate of a state approved and/or accredited School of Nursing
  • Current RN license to practice in state of Massachusetts
  • Must maintain BLS certification
  • Medical Office experience is preferred
  • Ability to perform telephone triage and assessment
  • Ability to administer immunizations and allergy injections
  • Ability to perform blood draws
  • Ability to assist physicians with minor procedures
  • Ability to use electronic medical records for prescription refills and documentation
  • Ability to provide age-appropriate patient care
  • Ability to administer medications including blood and blood products
  • Commitment to regulatory compliance, evidence-based practice, and lifelong learning

Benefits

Comp & perks
  • Competitive benefits
  • Influenza vaccination requirement as a condition of employment
  • Potential additional pay through shift differentials, call pay, premium pay, and overtime pay, as applicable