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Medical Secretary – Float
Beth Israel Lahey Health. Serve as a frontline representative of BILH Primary Care .
Posted 11/3/2026part-timeWinchester • Massachusetts • United StatesJunior💰 $20 - $27 per hourWebsite
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates strong customer service capabilities while effectively managing patient interactions and administrative tasks. Proficient in scheduling, registration, and billing processes within a high-volume healthcare environment.
Highest-signal resume keywords
Customer Service SkillsPatient RegistrationAppointment SchedulingEffective Communication SkillsMultitasking Ability
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Patient RegistrationAppointment SchedulingBilling CollectionPC Skills
Soft Skills
Customer Service SkillsEffective Communication SkillsMultitasking Ability
Certifications & Qualifications
High School DegreeGEDVaccination Against Influenza
Industry Keywords
HealthcarePatient CareHigh-Volume Customer Service
About the role
Key responsibilities & impact- Serve as a frontline representative of BILH Primary Care
- Provide customer service to patients and staff
- Handle phone interactions
- Register patients
- Schedule appointments
- Collect co-pays and billing-related payments
- Make appointment confirmation calls
- Help ensure patients receive the right care at the right time
Requirements
What you’ll need- High School Degree or GED
- Minimum of 1 year of experience in a high-volume customer service-related position
- Strong customer service skills
- Strong PC skills
- Effective written and verbal communication skills
- Ability to multitask
- Must be vaccinated against influenza (flu) as a condition of employment
Benefits
Comp & perks- Influenza vaccination required as a condition of employment
- Compensation may include shift differentials, call pay, premium pay, and overtime pay, as applicable