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Overnight Triage Clinician, Part-time
Beth Israel Lahey Health. Triage calls and walk-ins to support the smooth functioning of the Mobile Crisis/Urgent Care department .
Posted 11/3/2026part-timeLawrence • Massachusetts • United StatesMid-LevelSenior💰 $33 - $46 per hourWebsite
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in crisis evaluations and behavioral health consultations, with a strong focus on effective communication and collaboration with community providers. Proficient in managing acute behavioral health crises and completing accurate documentation within required time frames.
Highest-signal resume keywords
Crisis EvaluationsBehavioral Health ConsultationsMobile Crisis ServicesEffective CommunicationDocumentation Skills
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Crisis ManagementDe-Escalation StrategiesCANS AssessmentBehavioral Health AssessmentsTriage Assessments
Soft Skills
Organizational SkillsInterpersonal Communication
Tools & Technologies
EpicWindowsWordExcelOutlook
Certifications & Qualifications
Master’s Degree in Social WorkLICSWLMHCLMFT
Industry Keywords
Mobile CrisisEmergency Psychiatric ServicesCommunity ProvidersYouth and Adult ServicesEmergency Services Systems
About the role
Key responsibilities & impact- Triage calls and walk-ins to support the smooth functioning of the Mobile Crisis/Urgent Care department
- Serve as liaison with community providers and stakeholders
- Provide supportive and informational communication with persons served
- Conduct crisis evaluations in the CBHC and community settings, in person or via telehealth
- Provide behavioral health crisis consultations via telehealth for patients presenting at assigned Beth Israel Lahey Health hospitals
- Answer phones, greet walk-ins, collect demographics and insurance information, and complete initial triage assessments
- Monitor the milieu for safety concerns and communicate with security and leadership when warranted
- Provide emergency crisis evaluations and related services for youth, adults, and geriatric populations
- Manage the acute phase of behavioral health crises, including triage, timely assessment, and referrals
- Monitor Teams, Epic chats, and other hospital communication modes and determine next steps
- Complete accurate assessments and documentation within required time frames
- Develop collaborative relationships with colleagues, hospitals, and community partners
- Use supervision effectively to manage high-risk cases
- Follow AMCI, YMCI, and Emergency Department performance specifications
- Meet productivity standards and maintain a professional demeanor
- Perform other duties as assigned
Requirements
What you’ll need- Master’s degree in Social Work, Counseling or a related field
- License preferred (LICSW, LMHC, LMFT)
- Valid driver's license, good driving record, and reliable vehicle with ability to meet persons served in a variety of community settings
- Experience and training in mobile crisis/emergency psychiatric services working with adults, youth and their families, including de-escalation strategies, and emergency services systems of care
- Effective communication and organizational skills required
- Familiarity with CANS assessment helpful
- Proficient computer skills in Windows, Word, Excel and Outlook
- Ability to complete documentation electronically is required
- Experience with Epic a plus
- Proficiency in Spanish, Portuguese, or Haitian Creole a plus
Benefits
Comp & perks- Sign-on bonus up to $3000 for independently licensed clinicians (pro-rated for part time)
- Shift differentials, call pay, premium pay, and overtime pay may apply
- Influenza vaccination provided/required as a condition of employment