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Beth Israel Lahey Health

Overnight Triage Clinician, Part-time

Beth Israel Lahey Health

. Triage calls and walk-ins to support the smooth functioning of the Mobile Crisis/Urgent Care department .

Posted 11/3/2026part-timeLawrence • Massachusetts • United StatesMid-LevelSenior💰 $33 - $46 per hourWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in crisis evaluations and behavioral health consultations, with a strong focus on effective communication and collaboration with community providers. Proficient in managing acute behavioral health crises and completing accurate documentation within required time frames.

Highest-signal resume keywords
Crisis EvaluationsBehavioral Health ConsultationsMobile Crisis ServicesEffective CommunicationDocumentation Skills

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills
Crisis ManagementDe-Escalation StrategiesCANS AssessmentBehavioral Health AssessmentsTriage Assessments
Soft Skills
Organizational SkillsInterpersonal Communication
Tools & Technologies
EpicWindowsWordExcelOutlook
Certifications & Qualifications
Master’s Degree in Social WorkLICSWLMHCLMFT
Industry Keywords
Mobile CrisisEmergency Psychiatric ServicesCommunity ProvidersYouth and Adult ServicesEmergency Services Systems

About the role

Key responsibilities & impact
  • Triage calls and walk-ins to support the smooth functioning of the Mobile Crisis/Urgent Care department
  • Serve as liaison with community providers and stakeholders
  • Provide supportive and informational communication with persons served
  • Conduct crisis evaluations in the CBHC and community settings, in person or via telehealth
  • Provide behavioral health crisis consultations via telehealth for patients presenting at assigned Beth Israel Lahey Health hospitals
  • Answer phones, greet walk-ins, collect demographics and insurance information, and complete initial triage assessments
  • Monitor the milieu for safety concerns and communicate with security and leadership when warranted
  • Provide emergency crisis evaluations and related services for youth, adults, and geriatric populations
  • Manage the acute phase of behavioral health crises, including triage, timely assessment, and referrals
  • Monitor Teams, Epic chats, and other hospital communication modes and determine next steps
  • Complete accurate assessments and documentation within required time frames
  • Develop collaborative relationships with colleagues, hospitals, and community partners
  • Use supervision effectively to manage high-risk cases
  • Follow AMCI, YMCI, and Emergency Department performance specifications
  • Meet productivity standards and maintain a professional demeanor
  • Perform other duties as assigned

Requirements

What you’ll need
  • Master’s degree in Social Work, Counseling or a related field
  • License preferred (LICSW, LMHC, LMFT)
  • Valid driver's license, good driving record, and reliable vehicle with ability to meet persons served in a variety of community settings
  • Experience and training in mobile crisis/emergency psychiatric services working with adults, youth and their families, including de-escalation strategies, and emergency services systems of care
  • Effective communication and organizational skills required
  • Familiarity with CANS assessment helpful
  • Proficient computer skills in Windows, Word, Excel and Outlook
  • Ability to complete documentation electronically is required
  • Experience with Epic a plus
  • Proficiency in Spanish, Portuguese, or Haitian Creole a plus

Benefits

Comp & perks
  • Sign-on bonus up to $3000 for independently licensed clinicians (pro-rated for part time)
  • Shift differentials, call pay, premium pay, and overtime pay may apply
  • Influenza vaccination provided/required as a condition of employment