Phlebotomist

Beth Israel Lahey Health

. Provide phlebotomy and phlebotomy-related services for all patients .

Posted 10/5/2026full-timeNewton • Massachusetts • United StatesMid-LevelSenior💰 $22 - $30 per hourWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates proficiency in phlebotomy techniques, including venipuncture and capillary collection, while ensuring accurate patient information management and compliance with safety protocols. Exhibits strong communication skills and the ability to provide exceptional customer service in a fast-paced healthcare environment.

Highest-signal resume keywords

Phlebotomy CertificationVenipuncture TechniquesPatient Information ManagementCustomer Service SkillsLaboratory Quality Assurance

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Phlebotomy TechniquesBlood Specimen CollectionData EntryPatient Demographic ValidationLaboratory Procedures

Soft Skills

Strong Attention to DetailEffective CommunicationTeam CollaborationAbility to Work IndependentlyCalm Under Pressure

Tools & Technologies

BILH Computer SystemLaboratory Information Systems

Certifications & Qualifications

Phlebotomy Certification from ASCPHigh School Diploma or GED

Industry Keywords

Patient Service CenterQuality Assurance ProgramsContinuing EducationHealthcare CompliancePatient Satisfaction

About the role

Key responsibilities & impact

Provide phlebotomy and phlebotomy-related services for all patients
Validate or update patient demographic and information records in the BILH computer system
Collect and accurately enter patient demographic information, insurance information, and lab test orders
Collect blood specimens using venipuncture and capillary techniques for all age groups
Prepare collected specimens for courier transport to a BILH laboratory
Perform administrative and clerical duties to open, operate, and close the Patient Service Center daily
Assist with training, coaching, and mentoring PSC Phlebotomists when requested
Travel to additional Patient Service Centers and doctor’s office sites when needed
Comply with departmental policies and procedures
Report to, receive training from, and take direction from the Phlebotomy Supervisor
Participate in laboratory QA programs, competency assessments, and continuing education
Provide services that meet patient and provider needs and support high patient satisfaction
Perform other similar tasks requested by the Phlebotomy Supervisor or Manager of BILH Phlebotomy Services

Requirements

What you’ll need

High School diploma or GED
Strong verbal and written communication skills
Strong attention to detail
Ability to work independently or in a team environment
Comfortable working with minimal supervision
Basic familiarity with computer applications preferred
Phlebotomy certification from ASCP or another accredited agency preferred
Previous experience as a phlebotomist preferred
One or more years previous experience working in lab Patient Service Centers preferred
Ability to read and write in English
Ability to understand spoken English
Ability to follow basic safety instructions and take direction from supervisors
Ability to communicate effectively in basic English with patients, families, and medical center staff
Ability to demonstrate basic knowledge of fundamental concepts, practices, and procedures
Ability to provide professional, respectful customer service
Ability to remain calm in stressful situations
Ability to exert up to 20 pounds of force frequently
Ability to stand for periods of time or move throughout the hospital campus
Must be vaccinated against influenza as a condition of employment

Benefits

Comp & perks

Influenza vaccination requirement for staff
Potential shift differentials, call pay, premium pay, overtime pay, and other additional pay practices, as applicable