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Beth Israel Lahey Health

Phlebotomist

Beth Israel Lahey Health

. Provide phlebotomy and phlebotomy-related services to patients .

Posted 11/3/2026full-timeWellesley • Massachusetts • United StatesMid-LevelSenior💰 $22 - $30 per hourWebsite

Core Competencies

Role fit
Core Competencies

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Demonstrates proficiency in phlebotomy techniques, including venipuncture and capillary collection, while ensuring compliance with departmental policies and delivering high-level customer service. Capable of performing administrative duties and participating in quality assurance programs within a Patient Service Center environment.

Highest-signal resume keywords
Phlebotomy CertificationVenipuncture TechniquesPatient Service Center ExperienceStrong Communication SkillsAttention to Detail

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills
Phlebotomy TechniquesBlood Specimen CollectionPatient Demographic ValidationLaboratory Order EntryAdministrative Duties
Soft Skills
Strong Verbal CommunicationStrong Written CommunicationTeam CollaborationCustomer ServiceStress Management
Tools & Technologies
BILH Computer SystemLaboratory QA Programs
Certifications & Qualifications
Phlebotomy Certification from ASCP
Industry Keywords
Patient Service CenterLaboratory ProceduresQuality AssuranceContinuing EducationHealthcare Compliance

About the role

Key responsibilities & impact
  • Provide phlebotomy and phlebotomy-related services to patients
  • Validate or enter patient demographic, insurance, and laboratory order information in the BILH computer system
  • Collect blood specimens through venipuncture and capillary techniques for all age groups
  • Prepare specimens for courier transport to a BILH laboratory
  • Perform administrative and clerical duties to open, operate, and close the Patient Service Center
  • Assist with training, coaching, and mentoring PSC Phlebotomists when requested
  • Travel to additional Patient Service Centers and doctor’s office sites when needed
  • Comply with departmental policies and procedures
  • Report to, receive training from, and take direction from the Phlebotomy Supervisor
  • Participate in laboratory QA programs, competency assessments, and continuing education
  • Provide services that meet patient and provider needs and support patient satisfaction
  • Perform other similar tasks requested by the Phlebotomy Supervisor or Manager of BILH Phlebotomy Services

Requirements

What you’ll need
  • High School diploma or GED
  • Strong verbal and written communication skills
  • Strong attention to detail
  • Ability to work independently or in a team environment
  • Comfortable working with minimal supervision
  • Ability to read and write in English
  • Ability to understand spoken English
  • Basic familiarity with computer applications preferred
  • Phlebotomy certification from ASCP or another accredited agency preferred
  • Previous experience as a phlebotomist preferred
  • One or more years previous experience working in lab Patient Service Centers preferred
  • Ability to demonstrate basic knowledge of fundamental concepts, practices and procedures
  • Ability to interact respectfully with employees, professional staff, and/or external contacts
  • Ability to provide high-level customer service and remain calm in stressful situations
  • Ability to exert up to 20 pounds of force frequently and stand or move through the hospital campus
  • Must be vaccinated against influenza as a condition of employment

Benefits

Comp & perks
  • Base hourly wage range of $22.00–$29.61
  • Potential shift differentials, call pay, premium pay, and overtime pay
  • Influenza vaccination provided/required as a condition of employment