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Phlebotomist
Beth Israel Lahey Health. Provide phlebotomy and phlebotomy-related services for all patients .
Posted 10/6/2026full-timeDedham • Massachusetts • United StatesMid-LevelSenior💰 $22 - $30 per hourWebsite
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in phlebotomy techniques, including venipuncture and capillary collection, while ensuring accurate patient information management and compliance with departmental policies. Strong communication and customer service skills are essential for supporting patient satisfaction and effective teamwork.
Highest-signal resume keywords
Phlebotomy CertificationVenipuncture TechniquesPatient Information ManagementCustomer Service SkillsAttention to Detail
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Phlebotomy TechniquesBlood Specimen CollectionData EntryPatient Demographic ValidationLab Test Order Management
Soft Skills
Strong Verbal CommunicationStrong Written CommunicationAbility to Work IndependentlyTeam CollaborationStress Management
Tools & Technologies
BILH Computer Systems
Certifications & Qualifications
Phlebotomy Certification from ASCP
Industry Keywords
Patient Service CenterLab QA ProgramsContinuing EducationInfluenza Vaccination Requirement
About the role
Key responsibilities & impact- Provide phlebotomy and phlebotomy-related services for all patients
- Validate or update patient demographic and information records in BILH computer systems
- Collect and accurately enter demographic information, insurance information, and lab test orders
- Collect blood specimens using venipuncture and capillary techniques for all age groups
- Prepare specimens for courier transport to a BILH laboratory
- Perform administrative and clerical duties to open, operate, and close the Patient Service Center daily
- Assist with training, coaching, and mentoring PSC Phlebotomists when requested
- Travel to additional Patient Service Centers and doctor’s office sites when needed
- Comply with departmental policies and procedures
- Report to, receive training from, and take direction from the Phlebotomy Supervisor
- Participate in lab QA programs, competency assessments, and continuing education
- Provide services supporting patient and provider needs and patient satisfaction
- Perform other similar tasks requested by the Phlebotomy Supervisor or Manager of BILH Phlebotomy Services
Requirements
What you’ll need- High School diploma or GED
- Strong verbal and written communication skills
- Strong attention to detail
- Ability to work independently or in a team environment
- Comfortable working with minimal supervision
- Basic familiarity with computer applications preferred
- Phlebotomy certification from ASCP or another accredited agency preferred
- Previous experience as a phlebotomist preferred
- One or more years previous experience working in lab Patient Service Centers preferred
- Ability to read and write in English
- Ability to understand spoken English and communicate effectively in basic English
- Basic knowledge of fundamental concepts, practices, and procedures
- Ability to provide customer service and remain calm in stressful situations
- Ability to exert up to 20 pounds of force frequently
- Ability to stand for periods of time or move throughout the hospital campus
- Must comply with influenza vaccination requirement
Benefits
Comp & perks- Influenza vaccination required as a condition of employment
- Potential additional pay through shift differentials, call pay, premium pay, overtime pay, and other applicable pay practices