Phlebotomist, Lab Outreach

Beth Israel Lahey Health

. Provide phlebotomy and phlebotomy-related services for all patients .

Posted 10/5/2026full-timeLexington • Massachusetts • United StatesMid-LevelSenior💰 $22 - $30 per hourWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in phlebotomy techniques, including venipuncture and capillary collection, while ensuring accurate patient data entry and compliance with departmental policies. Strong communication and attention to detail are essential for providing high-quality patient care and support.

Highest-signal resume keywords

Phlebotomy CertificationVenipuncture TechniquesPatient Data EntryPatient Service Center ExperienceStrong Communication Skills

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

PhlebotomyVenipunctureCapillary TechniquesPatient Data EntrySpecimen PreparationLab QA ProgramsCompetency AssessmentsBasic Computer ApplicationsLight Work CapabilityBILH Computer System

Soft Skills

Attention to DetailTeam CollaborationIndependent WorkEffective CommunicationCoaching and Mentoring

Certifications & Qualifications

Phlebotomy Certification from ASCP

Industry Keywords

Patient Service CenterLaboratory ServicesPatient SatisfactionDepartmental PoliciesContinuing Education

About the role

Key responsibilities & impact

Provide phlebotomy and phlebotomy-related services for all patients
Validate or collect and accurately enter patient demographic, insurance, and lab test order information into a BILH computer system
Collect blood specimens using venipuncture and capillary techniques for all age groups
Prepare specimens for courier transport to a BILH laboratory
Perform administrative and clerical duties to open, operate, and close the Patient Service Center daily
Assist with training, coaching, and mentoring PSC Phlebotomists when requested
Travel to additional Patient Service Centers and doctors’ office sites when needed
Comply with departmental policies and procedures
Report to, receive training from, and take direction from the Phlebotomy Supervisor
Participate in lab QA programs, competency assessments, and continuing education
Provide services meeting patient and provider needs and support patient satisfaction
Perform other similar tasks requested by the Phlebotomy Supervisor or Manager of BILH Phlebotomy Services

Requirements

What you’ll need

High School diploma or GED
Strong verbal and written communication skills
Strong attention to detail
Ability to work independently or in a team environment
Comfortable working with minimal supervision
Basic familiarity with computer applications preferred
Phlebotomy certification from ASCP or another accredited agency preferred
Previous experience as a phlebotomist preferred
One or more years previous experience working in lab Patient Service Centers preferred
Ability to read and write in English
Ability to understand spoken English and communicate effectively in basic English
Ability to perform light work, exerting up to 20 pounds of force frequently
Ability to stand for periods of time or move throughout the hospital campus
Must be vaccinated against influenza as a condition of employment

Benefits

Comp & perks

Influenza vaccination required as a condition of employment
Potential additional pay through shift differentials, call pay, premium pay, and overtime pay, as applicable