Practice Manager

Beth Israel Lahey Health

. Oversee all day-to-day operational and managerial duties for a high-volume, multi-provider Primary Care practice .

Posted 9/18/2026full-timeBillerica • Massachusetts • United StatesJuniorMid-Level💰 $62,400 - $99,840 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates strong leadership and management capabilities in a high-volume Primary Care practice, focusing on operational efficiency, staff development, and compliance with billing and coding requirements. Proficient in electronic medical record systems and effective communication across all levels of the organization.

Highest-signal resume keywords

Management SkillsLeadership Experience in Provider SettingElectronic Medical Record SystemsThird Party Billing and Coding KnowledgeCommunication Skills

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Operational EfficiencyStaff DevelopmentPerformance EvaluationsBudgetingRevenue Cycle ProcessesData Review and Metrics AnalysisPolicy ImplementationScheduling CoordinationCompliance MonitoringCustomer Service

Soft Skills

CoachingFeedbackInterpersonal SkillsEngagement PromotionCollaboration

Tools & Technologies

Electronic Medical Record SystemsScheduling SoftwareBilling Software

Industry Keywords

Primary CareProvider SettingHealthcare ManagementPatient AccessInfection Control

About the role

Key responsibilities & impact

Oversee all day-to-day operational and managerial duties for a high-volume, multi-provider Primary Care practice
Collaborate with operational and clinical leaders to promote outstanding medical care, service, and operational efficiency
Develop staff through coaching, feedback, performance evaluations, and learning opportunities
Support patient access, scheduling efficiency, quality customer service, and continuous process improvement
Maintain relationships with staff, providers, and leaders and promote caregiver engagement
Review data and metrics, lead change, and partner with Human Resources
Interview, hire, develop, evaluate, schedule, and retain staff
Implement policies and procedures and monitor compliance and revenue cycle processes
Participate in annual budgeting and maintain expense controls
Oversee patient charges, daily cash records, copays, payroll, supplies, inventory, facilities, and safety/infection control
Coordinate provider schedules, on-call schedules, staffing coverage, meetings, and communication
Act as liaison between support staff and providers
Perform other duties as needed or directed

Requirements

What you’ll need

Demonstrated management skills
Two years of leadership experience in a physician office in a provider setting
Strong knowledge of electronic medical record systems
Strong overall computer skills
Knowledge of third party billing and coding requirements
Superior ability to communicate with all levels of staff and the provider community
Bachelor’s or advanced degree preferred

Benefits

Comp & perks

Influenza vaccination required as a condition of employment
Equal Opportunity Employer/Veterans/Disabled