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Prior Authorization Specialist
Beth Israel Lahey Health. Complete financial clearance activities for services rendered in outpatient departments .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in financial clearance activities, including verifying patient insurance eligibility and understanding medical necessity and authorization requirements. Proficient in using Microsoft applications and capable of communicating complex information effectively.
Highest-signal resume keywords
Financial Clearance ActivitiesMedical Necessity DeterminationCPT, HCPCS, ICD-9, ICD-10 KnowledgeMicrosoft Applications ProficiencyPayer Policies Understanding
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Financial ClearanceInsurance Eligibility VerificationMedical Necessity ReviewAuthorization Requirements DeterminationCPT CodingHCPCS CodingICD-9 CodingICD-10 CodingData DocumentationOperational Reporting
Soft Skills
Professional Customer ServiceEffective CommunicationProblem SolvingTeam CollaborationStress Management
Tools & Technologies
Craneware SoftwareMicrosoft OutlookMicrosoft WordMicrosoft ExcelMicrosoft PowerPointMicrosoft AccessWeb-Based Applications
Certifications & Qualifications
High School DiplomaGED
Industry Keywords
Payer AuthorizationRevenue Cycle ManagementFederal ComplianceState ComplianceContractual Requirements
About the role
Key responsibilities & impact- Complete financial clearance activities for services rendered in outpatient departments
- Monitor outcomes to ensure medical necessity and authorization requirements are met
- Provide feedback to departments on medical necessity and authorization processes
- Verify patient insurance eligibility using online tools and direct payer contact
- Identify payer medical necessity determinations before services are rendered and inform departments of failed instances
- Request additional information to rerun medical necessity checks when needed
- Determine authorization requirements and obtain payer authorization using payer-specific protocols
- Coordinate additional information from departments
- Identify and escalate issues for resolution; communicate with revenue cycle peers, leadership, and clinical stakeholders
- Document interim and final results in appropriate systems
- Complete assigned work queues and daily reports to meet productivity and quality standards
- Assist with medical necessity review and authorization for urgent or walk-in visits
- Refer patients to financial counselors for complex financial issues or inquiries
- Follow BIDMC policies, procedures, and training materials to comply with federal, state, and contractual requirements
- Identify trends and provide periodic operational, productivity, and quality reports to departments
- Perform other activities as needed to support the department
Requirements
What you’ll need- High School diploma or GED required
- 1-3 years related work experience required
- Working knowledge of Common Procedural Terminology (CPT), Health Care Procedural Coding System (HCPCS) coding, and International Classification of Diseases (ICD-9, ICD-10)
- Advanced skills with Microsoft applications, including Outlook, Word, Excel, PowerPoint or Access, and other web-based applications
- Ability to communicate moderately complex information in English in varied written formats
- Ability to comprehend and communicate complex verbal information in English
- Ability to make decisions guided by precedents, policies, and objectives
- Ability to address varied problems requiring analysis or interpretation
- Ability to follow precedents and procedures, set priorities, and organize work
- Ability to work collaboratively in small teams
- Ability to provide professional, service-oriented customer service and remain calm in stressful situations
- Associate's degree preferred
- 3+ years of related experience preferred; two or more years of prior work experience in Financial Clearance activities preferred
- Knowledge of payer policies for medical necessity/authorization requirements preferred
- Prior experience working with Craneware software preferred
- Must comply with Beth Israel Lahey Health's influenza vaccination requirement
Benefits
Comp & perks- Influenza vaccination required as a condition of employment
- Potential additional compensation through shift differentials, call pay, premium pay, overtime pay, and other applicable additional pay practices