Registration & Scheduling – Per Diem

Beth Israel Lahey Health

. Register new and established outpatients upon arrival, verify and update information, collect co-payments, and accurately enter data .

Posted 10/5/2026part-timeLynnfield • Massachusetts • United StatesMid-LevelSenior💰 $20 - $27 per hourWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates strong organizational and communication skills while effectively managing patient scheduling and data entry. Proficient in using computer systems and Microsoft Office applications to enhance operational efficiency.

Highest-signal resume keywords

Patient SchedulingData EntryMicrosoft Office ApplicationsCustomer ServiceCollaboration

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Data EntryPatient SchedulingWeb Based ApplicationsMicrosoft OutlookMicrosoft WordMicrosoft ExcelMicrosoft PowerPointMicrosoft Access

Soft Skills

Clear CommunicationProblem SolvingOrganizational SkillsTeam CollaborationService Orientation

Certifications & Qualifications

High School DiplomaGEDInfluenza Vaccination

Industry Keywords

Outpatient RegistrationAppointment ManagementProductivity StandardsPatient CareAccess Center Collaboration

About the role

Key responsibilities & impact

Register new and established outpatients upon arrival, verify and update information, collect co-payments, and accurately enter data
Status appointments at check-in and by the end of the business day so appropriate charges can be posted
Enter future appointment requests and record patient date/time preferences or exclusions
Schedule multiple appointments in the proper sequence and within appropriate time frames
Round with patients in waiting areas and provide updates about appointment wait times and changes
Monitor patient waiting areas for cleanliness and appearance
Collaborate with the Access Center at LHMC to schedule patients and create access
Meet established department productivity standards
Work scheduling queues and recall lists by calling patients to arrange appointments

Requirements

What you’ll need

High School diploma or GED required
0-1 years related work experience required
Experience with computer systems required, including web based applications and some Microsoft Office applications, which may include Outlook, Word, Excel, PowerPoint or Access
Ability to communicate clearly and effectively in written English
Ability to comprehend and converse in English
Ability to make decisions guided by general instructions and practices
Ability to solve varied problems requiring analysis or interpretation
Ability to follow precedents and procedures, set priorities, and organize work within general guidelines
Ability to work collaboratively in small teams
Ability to provide professional, service-oriented customer service and remain calm in stressful situations
Ability to perform sedentary work, including occasional exertion of up to 10 pounds
Ability to sit constantly and perform fine manipulation and keyboard use with both hands
Must be vaccinated against influenza (flu) as a condition of employment

Benefits

Comp & perks

Shift differentials, call pay, premium pay, and overtime pay may increase compensation
Influenza vaccination required as a condition of employment