Scheduler, Cancer Center

Beth Israel Lahey Health

. Schedule patients for procedures, post-operative appointments, pre-admission testing, testing, surgery, follow-up, and wait-list processes .

Posted 10/7/2026full-timeNeedham • Massachusetts • United StatesMid-LevelSenior💰 $22 - $30 per hourWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in patient scheduling, data management, and effective communication while providing high-level customer service in a clinical environment. Proficient in coordinating resources and maintaining accurate records to support operational efficiency.

Highest-signal resume keywords

Patient SchedulingData ManagementCustomer ServiceCollaborationMicrosoft Office Applications

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Patient RegistrationDemographic Data EntryProcedure CoordinationJournal Entry CompletionPreauthorization Processing

Soft Skills

Effective CommunicationTeam CollaborationStress Management

Tools & Technologies

Scheduling ApplicationsWeb Based ApplicationsMicrosoft OutlookMicrosoft WordMicrosoft ExcelMicrosoft PowerPointMicrosoft Access

Certifications & Qualifications

High School DiplomaGED

Industry Keywords

Clinical ResourcesPatient ProceduresReferral ProcessingOperational PoliciesHealthcare Scheduling

About the role

Key responsibilities & impact

Schedule patients for procedures, post-operative appointments, pre-admission testing, testing, surgery, follow-up, and wait-list processes
Notify patients in person and by mail of scheduled procedures with complete procedure, location, time, and requirement details
Provide patients with information about testing and surgery
Maintain scheduling applications and patient data
Schedule procedure locations, medical staff, and clinical resources
Complete accurate and timely journal entries
Collaborate with internal and external partners to obtain resources
Maintain physician and/or surgeon schedules
Register patients and accurately enter demographic data
Communicate schedules daily, review them with advisors, update staff on revisions, and post schedules
Liaise with internal departments and external resources and agencies
Coordinate completion of paperwork and obtain preauthorization
Obtain and process referrals for procedures

Requirements

What you’ll need

High School diploma or GED required
3-5 years related work experience required
Experience with computer systems, including web based applications and some Microsoft Office applications such as Outlook, Word, Excel, PowerPoint or Access
Ability to communicate clearly and effectively in written English
Ability to comprehend and converse in English
Working knowledge of standard concepts, practices, procedures and policies
Ability to work collaboratively in small teams
Ability to provide high-level customer service and remain calm in stressful situations
Ability to perform sedentary work, exerting up to 10 pounds occasionally, with occasional walking and standing

Benefits

Comp & perks

Influenza vaccination required as a condition of employment
Potential additional pay through shift differentials, call pay, premium pay, and overtime pay, as applicable