Director of Information Technology

BetterHealth

. Oversee the design, deployment, and maintenance of secure and scalable IT infrastructure and external integrations .

Posted 10/2/2026full-timeRemote • United StatesLead💰 $136,000 - $151,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in managing enterprise IT infrastructure, cloud services, and compliance with regulatory standards such as HIPAA. Proven ability to lead and mentor high-performing teams while driving process improvements and technology roadmaps.

Highest-signal resume keywords

Enterprise IT Infrastructure ManagementCloud Services LeadershipCompliance with HIPAATeam Leadership and MentoringCybersecurity and ITIL Practices

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Server AdministrationCloud EngineeringIdentity and Access ManagementZero Trust Security PrinciplesMFA ImplementationEndpoint ManagementAI-Enabled Productivity SolutionsLifecycle ManagementSystems IntegrationDisaster Recovery Strategies

Soft Skills

Excellent CommunicationCollaborationProblem-SolvingContinuous ImprovementAccountability

Tools & Technologies

Microsoft 365AWSConfluenceJiraMicrosoft Entra IDExchange OnlineTeamsSharePoint OnlineOneDriveIntune

Industry Keywords

Healthcare Interoperability StandardsHIPAA CompliancePCI ComplianceData GovernanceITIL Practices

Tech Stack

Tools & technologies

AWSCloudCyber Security

About the role

Key responsibilities & impact

Oversee the design, deployment, and maintenance of secure and scalable IT infrastructure and external integrations
Ensure high availability, performance, and security across all systems
Oversee enterprise cloud platforms and services, including Microsoft 365 and AWS
Manage vendor relationships and licensing agreements
Oversee provisioning and lifecycle management of hardware, software, and user access
Establish and maintain business continuity, backup, and disaster recovery strategies
Ensure timely and effective support for internal and external users
Implement systems and tools that enhance employee productivity and security
Coordinate system enhancements, product maintenance and support, upgrades, updates, and patches
Collaborate with senior leadership to align IT strategy with organizational goals
Evaluate, select, and implement internal tools and systems
Drive automation and process improvement opportunities
Develop technology roadmaps for infrastructure modernization, cloud services, cybersecurity, and end-user computing
Evaluate emerging technologies, including artificial intelligence, automation platforms, and workflow optimization tools
Lead, mentor, and develop information technology staff
Develop team structure, performance goals, and professional development paths
Foster accountability, continuous improvement, and service excellence
Ensure compliance with HIPAA, PCI, and organizational data governance requirements
Recommend, draft, and update IT standard operating procedures
Support audits, risk management initiatives, cybersecurity insurance requirements, and incident response planning
Manage the Infrastructure Manager, Integration Manager, and Service Desk Analyst roles

Requirements

What you’ll need

Bachelor’s degree in Information Technology, Computer Science, or a related field
8+ years of progressive experience in IT, with at least 3 years in a senior leadership or director-level role
Proven experience managing enterprise IT infrastructure and internal support operations
Experience leading cloud-based technology environments, including Microsoft 365 and AWS
Experience supporting regulated healthcare environments and compliance frameworks such as HIPAA
Experience managing technology vendors, software licensing, professional services relationships, and technology budgets
Strong leadership and people management skills; experience building and mentoring high-performing teams
Solid understanding of ITIL practices, cybersecurity, and systems integration
Server administration and cloud engineering experience, preferably with AWS
Experience administering and governing Microsoft 365 technologies, including Microsoft Entra ID, Exchange Online, Teams, SharePoint Online, OneDrive, and Intune
Experience with identity and access management, Zero Trust security principles, MFA, conditional access, and endpoint management
Excellent communication, collaboration, and problem-solving abilities
Experience utilizing Confluence and Jira for document management, project management, and ticketing
Experience administering enterprise identity and access management platforms, including Okta and Microsoft Entra ID, with responsibility for SSO, MFA, user provisioning, lifecycle management, conditional access, and application integration
Experience implementing AI-enabled productivity solutions such as Microsoft Copilot and related governance practices
Familiarity with healthcare interoperability standards, such as HL7 and FHIR APIs