Beyond Finance

Operations

• Manage daily settlement pipeline and exception reporting for the payment setup and clearing process
• Communicate with creditors and agencies by phone and email to clear payment exceptions and uncleared payments
• Support acquisition of required documentation to successfully remit payments
• Request proof of payment from collection agencies, creditors, and the third-party payment processor
• Use the accumulation of funds banking ledger to determine payment remittance availability and ensure sufficient deposit account balances
• Respond to internal and external inquiries and requests for information and departmental support
• Scan necessary documents and attach them to client accounts in Salesforce
• Multitask while maintaining attention to detail
• Provide word processing, typing correspondence, and proofreading support
• Flex-work to manage multiple priorities, tight deadlines, and last-minute changes
• Handle special projects and assignments directed by Business Operations
• Research and ensure accuracy when handling escalation issues

Payment Operations Associate

Engineer

• Write, tune, and retire Cloud SIEM detections and map coverage to MITRE ATT&CK
• Onboard sources and build Datadog log pipelines that parse, normalize, and enrich security telemetry
• Manage detections in version control with testing and peer review
• Build workflows for alert enrichment, triage, containment, and notification
• Build AI-assisted triage and alert summarization with a human in the loop
• Track coverage, false-positive rate, and automation rate
• Manage indexes, exclusion filters, and retention tiers to reduce noise and cost
• Support triage, investigations, and incident response, including on-call

Payment Operations Associate

Detection & Response Engineer