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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in Training and Development, with a strong ability to create instructional materials and deliver engaging in-person and online training. Proficient in managing performance metrics and utilizing Learning Management Systems (LMS) to enhance employee development.
Highest-signal resume keywords
Training And Development ExperienceInstructional Material CreationLearning Management Systems (LMS)Performance Metrics ManagementTeam Engagement And Development
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Content DevelopmentTraining DeliveryPerformance TrackingReport PreparationOnboarding Facilitation
Soft Skills
Analytical MindsetStrategic ThinkingInterpersonal Communication
Tools & Technologies
Microsoft Office
Industry Keywords
Retail TrainingFranchisingCLT Labor RegimeEmployee DevelopmentTraining Logistics
About the role
Key responsibilities & impact- Deliver in-person and online training developed by the Training team
- Support the assessment of training needs across departments and operations
- Develop content, presentations, manuals, scripts, videos, activities, and other learning resources
- Review and update training materials, ensuring clarity, consistency, and alignment with company processes
- Publish, organize, and update content and learning paths on the training platform
- Conduct onboarding for new employees, presenting the company’s culture, policies, and key processes
- Support technical, behavioral, and operational training for store teams
- Participate in the preparation and delivery of training for the opening of new locations
- Track schedules, registrations, attendance lists, post-training surveys, and other training records
- Monitor employee participation, completion, and performance in development initiatives
- Consolidate metrics and prepare basic reports on completed training
- Support the organization of training logistics, including rooms, materials, equipment, links, and invitations
- Provide support to participants, managers, internal instructors, and partners during development initiatives
- Contribute to the continuous improvement of learning programs, content, and methodologies
- Visit locations to monitor training, identify needs, and support team development
- Keep training records, documentation, and supporting evidence organized and up to date
- Work in partnership with People & Management, Operations, and other relevant departments
- Work on-site at different locations and in different regions, as required by the company
Requirements
What you’ll need- Employment under Brazil’s CLT labor regime
- On-site work between the São Paulo office and Bob’s restaurants
- Availability for short- and long-distance travel required
- 5x2 work schedule
- Working hours: 9:00 a.m. to 6:00 p.m.
- Proven experience in Training & Development, preferably in retail or franchising
- Ability to create instructional materials and deliver in-person and online training
- Strategic and analytical mindset, with experience managing performance metrics
- Ability to engage and develop teams
- Availability to travel
- Knowledge of Learning Management Systems (LMS)
- Proficiency in Microsoft Office
Benefits
Comp & perks- Life insurance
- Company profit-sharing plan
- Private pension plan
- SulAmérica medical insurance
- SulAmérica dental insurance
- Transportation allowance
- Meal or food allowance
- Birthday-month day off
- Shiatsu massage
