Senior Commercial General Liability Claims Representative – Property Damage

. Directly handle business owner liability claims .

Posted 9/25/2026full-timeRemote • United StatesSenior💰 $90,000 - $120,000 per yearWebsite

Key responsibilities & impact

Directly handle business owner liability claims
Manage an active desk of general liability property damage claims under business owner policies
Analyze coverage issues under Business Owners Coverage Form, Excess and Umbrella Coverage Form, Garagekeepers, Hired/Non-owned Auto, Auto Services, and other standard industry forms
Analyze, investigate, and evaluate new loss notices and claim tenders
Handle litigated claims and coordinate and strategize with defense counsel
Analyze and position claims under applicable coverage
Collaborate on setting appropriate claim reserves
Exercise good judgment in managing ALAE during claims investigation
Document claim files according to established guidelines
Draft coverage letters
Evaluate claims and communicate frequently with attorneys and various parties

What you’ll need

Strong analytical skills
Strong verbal and written communication skills, including proper grammar usage and clear, concise information delivery
Strong interpersonal skills
Ability to work independently and meet assigned deadlines
Promptly responds to inquiries with a sense of urgency
Ability to work collaboratively and cooperatively
Ability to multi-task and effectively deal with interruptions
Ability to follow instructions and established procedures
Proficiency with MS Word, Excel, and internet applications
Highly attentive to details
Able to work under pressure and exercise good judgment in sensitive situations
BA/BS degree plus 5 years of prior general liability claims adjusting experience preferred
10+ years of professional experience, including 5+ years in general liability claims, can substitute for a bachelor's degree
CPCU or other industry designation is a plus
State adjuster license(s) required
Experience in litigated liability property damage/construction defects claims required
Knowledge of standard industry liability forms
Must obtain and maintain adjuster licenses as required

Comp & perks

Medical (PPO/HDHP), vision, disability, and life insurance
Enhanced dental plan with orthodontia coverage in addition to a standard plan
Generous PTO plan for all benefit-time eligible employees
Paid company holidays and 4 floating holidays
Paid parental leave
Employee Retirement Savings Plan/401(k) with company match and immediate vesting
Education Assistance Program offering 100% upfront tuition reimbursement after 6 months of service for approved degree programs
Service Recognition Program providing a monetary award toward a vacation every 5 years of employment
Wellness Initiatives including Fitness Center and Weight Watchers Reimbursement programs
Voluntary accident, critical illness, and hospital indemnity benefits
Employee discount and rewards program on travel, tickets, electronics, home, and more
Fully remote work option
Optional work from the Boston, MA or Wilkes Barre, PA office