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Workers' Compensation Claims Representative – Midwest
biBerk Business Insurance. Determine compensability and/or coverage issues for lost-time workers' compensation claims .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in managing lost-time workers' compensation claims, including negotiation, settlement direction, and effective communication with claimants and medical providers. Proficient in evaluating compensability and handling litigation files while maintaining strong organizational and problem-solving skills.
Highest-signal resume keywords
Workers' Compensation Claims ManagementClaims Adjuster DesignationSIP CertificationNegotiation SkillsMedical Terminology Familiarity
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Lost-Time Claims HandlingCompensability DeterminationSettlement NegotiationLitigation File ManagementClaims Adjustment in Texas
Soft Skills
Organizational SkillsProblem SolvingConflict ResolutionVerbal CommunicationWritten Communication
Certifications & Qualifications
Claims Adjuster DesignationSIP Certification
Industry Keywords
Workers' CompensationCarrier ExperienceOklahoma Claims ExperienceAlaska Claims Experience
About the role
Key responsibilities & impact- Determine compensability and/or coverage issues for lost-time workers' compensation claims
- Effectively manage a caseload of lost-time claims from numerous jurisdictions
- Negotiate and direct settlements under management's review
- Gather medical and factual evidence to determine compensability
- Direct outside investigations and handle litigation files within given authority
- Coordinate and maintain contact with claimants and/or their attorneys, outside investigators, and rehabilitation personnel
- Maintain routine contact with insureds, account liaisons, and medical providers
Requirements
What you’ll need- Carrier experience preferred
- Experience handling lost time or litigated claims
- Familiarity with medical terminology
- Strong organizational, problem solving, negotiation, and conflict resolution skills
- Excellent verbal and written communication skills
- Bachelor's degree and 3+ years of relevant Workers' Compensation claims experience, OR no bachelor's degree required with 5+ years of relevant Workers' Compensation claims experience
- Claims Adjuster Designation or SIP Certification required
- Experience adjusting claims in Texas required
- Experience in Oklahoma and Alaska preferred
Benefits
Comp & perks- Medical (PPO/HDHP), vision, disability, and life insurance
- Enhanced dental plan with orthodontia coverage in addition to a standard plan
- Generous PTO plan for all benefit-time eligible employees
- Paid company holidays and 4 floating holidays
- Paid parental leave
- Employee Retirement Savings Plan/401(k) with company match and immediate vesting
- Education Assistance Program with 100% upfront tuition reimbursement after 6 months of service for approved degree programs
- Service Recognition Program with a monetary award toward a vacation every 5 years of employment
- Wellness Initiatives including Fitness Center and Weight Watchers Reimbursement programs
- Voluntary accident, critical illness, and hospital indemnity benefits
- Employee discount and rewards program on travel, tickets, electronics, home, and more