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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates strong leadership and management capabilities in overseeing college retail bookstore operations, including budget construction, inventory management, and staff training. Proficient in financial analysis and customer service initiatives to enhance operational efficiency and profitability.
Highest-signal resume keywords
Multi-Unit Management ExperienceBudget Construction and AnalysisInventory ManagementStrong Analytical SkillsEffective Leadership and Team Building
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
BudgetingInventory ManagementFinancial AnalysisRetail OperationsTextbook ProcurementMerchandisingStaff TrainingCustomer Service InitiativesBasic AccountingReport Preparation
Soft Skills
Strong Organizational SkillsExcellent Verbal CommunicationExcellent Written CommunicationMentoringCoaching
Industry Keywords
College Retail BookstoreRetail ManagementCustomer ExpectationsProfitabilityMerchandising PromotionExtensive TravelCampus Administration LiaisonService Outreach
About the role
Key responsibilities & impact- Oversee operations and personnel at college retail bookstores in the designated region
- Construct and direct budget goals for the designated region
- Facilitate conversion of print materials to digital access
- Execute Company customer service initiatives
- Oversee acquisition and maintenance of digital access, textbook and merchandise inventory
- Hire and train bookstore personnel
- Provide company procedure and job-related training
- Represent the Company professionally
- Oversee store managers in the designated region
- Procure and maintain sufficient textbook inventory levels throughout each school term
- Procure and maintain adequate general merchandise inventory according to budgetary needs
- Ensure correspondence and sufficient contact with department chairpersons, faculty members and publishers regarding book orders
- Supervise construction of store budgets
- Construct and analyze weekly and monthly reports monitoring financial fiscal return
- Prepare weekly financial snapshot reports for each store
- Meet with campus administration at least four times a year to build rapport and discuss service and customer expectations
- Participate in outreach to prospective customers
- Supervise store appearance and customer service integrity
- Recruit, hire, train and maintain staff at appropriate levels according to Company guidelines and budgets
Requirements
What you’ll need- Four (4) years of college or its equivalent
- Three (3) to five (5) years management experience in a multi-unit college bookstore or retail operation
- Successful retailing experience including profitability, budgeting, merchandising, promotion and staffing
- Textbook experience is a plus
- Ability to accommodate extensive travel schedule
- Strong analytical skills
- Expert team building skills
- Effective leader, mentor, and coach
- Demonstrated administrative skills
- Basic accounting skills
- Strong organizational skills with attention to detail
- Excellent verbal and written communication skills
- May be expected to work some weekends based on business needs
- Must include salary history and/or salary requirements to be considered
Benefits
Comp & perks- Paid time off
- 401(k) plan
- Medical insurance
- Dental insurance
- Vision insurance
- Life insurance
- Company-wide bonus scheme
- 401(k) savings with employer match
- Vacation and personal days
- Remote work arrangement
- Flexible distributed-team work environment
