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Biffa

Contract Manager – 12 month FTC

Biffa

. Act as the primary point of contact for all client stakeholders, ensuring contract compliance, service delivery, safety culture, retention and commercial performance .

Posted 9/19/2026contractManchester • United KingdomMid-LevelSeniorWebsite

Core Competencies

Role fit
Core Competencies

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Demonstrates expertise in waste management and account management, with a strong operational focus on continuous improvement and compliance with health and safety standards. Proven ability to drive account growth and manage profit and loss across contracts while fostering a safety culture and delivering tailored client reporting.

Highest-signal resume keywords
Waste ManagementAccount ManagementLean MethodologyContinuous ImprovementHealth And Safety Compliance

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills
Contract ComplianceService DeliveryCost EfficiencyEnvironmental PerformanceProfit And Loss ManagementKPI ManagementData ManagementWaste MinimisationPricing NegotiationBespoke Reporting
Soft Skills
Client Stakeholder ManagementCoachingTeam CollaborationCommunication
Certifications & Qualifications
Full UK Car Driving Licence
Industry Keywords
Duty Of CareResource ManagementHazardous Waste ManagementSafety CultureOperational Focus

About the role

Key responsibilities & impact
  • Act as the primary point of contact for all client stakeholders, ensuring contract compliance, service delivery, safety culture, retention and commercial performance
  • Drive account growth through improved commercial performance, upselling services and equipment, new waste streams and pricing negotiations
  • Produce monthly reports and management information, including bespoke multi-site client reporting and portal data management
  • Deliver site-based waste minimisation programmes aligned to strategic targets, improving cost efficiency, environmental performance and waste handling practices
  • Manage monthly profit and loss across a designated contract portfolio
  • Apply strong sector knowledge across health and safety, Duty of Care, resource and hazardous waste management to identify added-value opportunities
  • Lead and promote a strong safety culture on client sites, providing guidance and coaching to operatives, agency staff and client teams
  • Support colleagues and client sites as part of a wider team, contributing expertise to large-scale projects, emergency response and specialist services

Requirements

What you’ll need
  • Knowledge of waste management, with previous account management experience and a strong operational focus
  • Understanding of lean methodology, with the ability to work to clearly defined KPIs
  • Proven track record of delivering continuous improvement within an operational or service environment
  • Full, current UK car driving licence

Benefits

Comp & perks
  • Ongoing career development, training and coaching
  • Car or allowance
  • Generous pension scheme
  • Medical and dental scheme
  • Retail and leisure discounts
  • Holiday and travel discounts
  • Plus much more