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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in managing debtor portfolios and accounts receivable, with strong negotiation and communication skills to resolve payment issues effectively. Proficient in Excel for data analysis and reporting, while maintaining a proactive and organized approach to workload management.
Highest-signal resume keywords
Debtor Portfolio ManagementAccounts Receivable ExperienceExcel ProficiencyNegotiation SkillsOrganizational Skills
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Debtor Portfolio ManagementAccounts ReceivableExcelVLOOKUPPivotTablesCredit ControlCredit Limit ReviewCredit Note ProcessingMonth-End Reporting
Soft Skills
Communication SkillsNegotiation SkillsOrganizational SkillsAttention to DetailTeam-Focused Approach
Industry Keywords
Credit ControlAccounts ReceivableDebt CollectionPayment ResolutionCustomer Credit Management
About the role
Key responsibilities & impact- Manage and maintain your own debtor portfolio
- Proactively chase outstanding debt by phone and email
- Investigate and resolve queries and issues relating to non-payment
- Negotiate and agree repayment plans where appropriate
- Review and adjust customer credit limits
- Raise credit notes accurately and efficiently
- Assist with month-end reporting and related tasks
- Provide additional support to the Credit Manager and wider team as required
Requirements
What you’ll need- Proven experience managing a debtor portfolio within a Credit Control or Accounts Receivable environment
- Confident Excel skills, ideally including VLOOKUPs and PivotTables
- A target-driven and tenacious approach, with the ability to see issues through to resolution
- Strong communication and negotiation skills
- Excellent organisation and the ability to prioritise a busy workload
- Comfortable working under pressure while maintaining accuracy and attention to detail
- A proactive, team-focused approach
