FREE ACCESS
5,000–10,000 jobs/day
See all jobs on Scoutfield
Search thousands of fresh jobs every day.
Discover
- Fresh listings
- Fast filters
- No subscription required
Create a free account and start exploring right away.
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in developing and executing national account management strategies while driving customer retention and revenue growth. Proven ability to lead and inspire high-performing teams, enhance customer experience, and identify growth opportunities in B2B environments.
Highest-signal resume keywords
B2B Customer Portfolio ManagementLeadership SkillsCommercial AwarenessNegotiation SkillsStakeholder Management
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Account Management StrategyPerformance ManagementCRMForecastingRenewal ManagementData-Driven Decision MakingContinuous Improvement
Soft Skills
CoachingInspiring TeamsCustomer-Focused ApproachAmbitionEnergy
Industry Keywords
Commercial CollectionsWaste ManagementEnvironmental Services
About the role
Key responsibilities & impact- Develop and deliver the national account management strategy
- Achieve customer retention, revenue, margin and organic growth targets
- Lead, coach and inspire account management teams
- Drive performance through account planning, CRM, forecasting and renewal management
- Build strong relationships with key customers
- Identify growth opportunities and resolve commercial and service challenges
- Collaborate with Operations, Customer Service, Pricing, Finance, Telesales and Marketing
- Improve customer experience, strengthen loyalty and deliver sustainable, profitable growth
Requirements
What you’ll need- Proven track record of managing and growing B2B customer portfolios
- Strong leadership skills and experience developing high-performing teams
- Excellent commercial awareness, negotiation and stakeholder management skills
- Customer-focused, data-driven approach to retention, account performance and continuous improvement
- Ambition, energy and drive to lead change and deliver results
- Experience in commercial collections, waste management or environmental services would be an advantage