Enrollment Specialist, Spanish Speaking

Big Brothers Big Sisters of Long Island (BBBSLI)

. Assess volunteer and mentee eligibility for participation in the Big Brothers Big Sisters program .

Posted 9/25/2026full-timeWestbury • New York • United StatesMid-LevelSenior💰 $27 - $30 per hourWebsite

About the role

Key responsibilities & impact

Assess volunteer and mentee eligibility for participation in the Big Brothers Big Sisters program
Conduct volunteer orientations, interviews, home visits, and enrollment activities
Facilitate parent/child interviews, provide child safety education, and complete enrollment procedures
Identify families needing additional services and make referrals
Engage with Ready to be Matched youth and families through scheduled updates and activities
Partner with schools to foster youth referrals
Review references and conduct volunteer and client reassessments
Analyze enrollment information and recommend participants and matches based on qualifications and interests
Consult with staff on matching decisions and provide match recommendations
Maintain accurate records and use technology for data reporting and analysis
Facilitate in-person match meetings and coordinate schedules
Provide ongoing support focused on child safety, relationship development, youth outcomes, and volunteer satisfaction
Coach match participants using active listening and questioning techniques
Apply child safety and risk management protocols
Address challenges within matches and develop interventions for additional support
Conduct and track match surveys
Conduct exit interviews for match closures and assess re-matching potential
Support philanthropic efforts and foster donor and business partnerships
Represent the organization in the community and collaborate on additional projects
Attend training sessions and meetings as directed
Perform additional duties as assigned

Requirements

What you’ll need

Bachelor’s degree in Social Work (BSW) or related field
Bilingual (Spanish/English) required
Experience in the social services field is preferred
Familiarity with psychological diagnoses and medications is a plus
Strong verbal and written communication skills
Proficiency in Microsoft Office (Outlook, Word)
New York State Driver’s License
Ability to travel across Nassau/Suffolk Counties
Ability to work two Saturdays per month, with a Monday off during those weeks
Ability to perform light work, including occasionally exerting up to 20 pounds of force
Ability to stand, walk, and communicate verbally for work activities

Benefits

Comp & perks

35 hour workweek
Flexible hybrid schedule
Reasonable accommodations for qualified applicants and employees with disabilities
Equal employment opportunity and anti-harassment protections