Big Brothers Big Sisters of Long Island (BBBSLI)

Enrollment Specialist

• Assess volunteer and mentee eligibility for participation in the Big Brothers Big Sisters program
• Conduct volunteer orientations, interviews, home visits, and enrollment activities
• Facilitate parent/child interviews, provide child safety education, and complete enrollment procedures
• Identify families needing additional services and make referrals
• Engage with Ready to be Matched youth and families through scheduled updates and activities
• Partner with schools to foster youth referrals
• Review references and conduct volunteer and client reassessments
• Analyze enrollment information and recommend participants and matches based on qualifications and interests
• Consult with staff on matching decisions and provide match recommendations
• Maintain accurate records and use technology for data reporting and analysis
• Facilitate in-person match meetings and coordinate schedules
• Provide ongoing support focused on child safety, relationship development, youth outcomes, and volunteer satisfaction
• Coach match participants using active listening and questioning techniques
• Apply child safety and risk management protocols
• Address challenges within matches and develop interventions for additional support
• Conduct and track match surveys
• Conduct exit interviews for match closures and assess re-matching potential
• Support philanthropic efforts and foster donor and business partnerships
• Represent the organization in the community and collaborate on additional projects
• Attend training sessions and meetings as directed
• Perform additional duties as assigned

Enrollment Specialist, Spanish Speaking